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Guest Service Assistant Apprentice

Holiday Inn Express Southwark London (RBH)
Holiday Inn Express Southwark London is a central London hotel. We require a Guest Service Assistant Apprentice to join the team. Gain a nationally recognised qualification - level 2 Apprenticeship Standard Customer Service Practitioner. Apply today.

Holiday Inn Express Southwark London (RBH) - Employer

RBH Management Hotels is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Management we stand out from our peers, transforming hotels to perform exceptionally.

Holiday Inn Express Southwark London (RBH)

02/01/2019    

14 Months


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Job Summary

93204
GBP 313.20
40.00
London
06/12/2018
New Vacancy
Business & Administration
Holiday Inn Express Southwark London (RBH)
Full-Time



Detailed Job Description

Holiday Inn Express Southwark London is a central London hotel near Southwark Tube station. The hotel is a quick walk from Southwark and Blackfriars Tube stations for easy access around the capital, and the Southwark area.

Holiday Inn Express Southwark London is part of RBH Management Hotels - independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Management we stand out from our peers, transforming hotels to perform exceptionally.

We require a Guest Service Assistant Apprentice to join the team.

As a Guest Service Assistant you will;

Ensure that the highest standards of hospitality and welcome are demonstrated at all times.

Have a good knowledge of the hotel’s facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise hotel sales.

Be required to provide services for hotel guests including check in and checkout, onward reservations arrangements and liaise with the Housekeeping team

Have the ability to manage guest expectations and have experience of complaint handling

As an Apprentice you will be included on a business qualification. Your qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.

Requirements and Prospects

Qualifications required

None specified.

Skills required

Computer literateMicrosoft packages - excel, wordfind it easy to converse with people

Personal Qualities

Strong personality due to the nature of this hotelTeam playerGood time keeping

Future prospects

Financial controller in full service hotel or area accountant for the management company.

Additional Information

Training provided

level 2 Customer Service Practitioner.

Babcock Training Limited - Learning Provider

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Babcock and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Babcock has the employer partnerships to offer apprentice job vacancies in your area.

For more information about this vacancy please contact Babcock Training Limited on 0800 731 8199 or email: Susan.Johnson@babcockinternational.com (Ref ID:93204)
Babcock Training Limited

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