IT Technical Support Apprentice - 16919

  • Computer Assistance
  • Oxford , Oxfordshire
  • £4.50 per hour

We are currently seeking an ambitious individual for an IT Technical Support Apprentice position within our well-established team in the Oxford office. This is a role where technical support is a good stepping stone if you wish to move towards various other areas in IT, such as programming, IT training, technical sales or systems administration.

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  • GMFJ Reference
    93545
  • Wages
    £4.50 p/h
  • Hours
    40.00 per week
  • Date Posted
    14/12/2018
  • Start Date
    07/01/2019
  • Approx. Duration
    15 months

  • Location
    Oxford
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    Computer Assistance

Description

We are currently seeking an ambitious individual for an IT Technical Support Apprentice position within our well-established team in the Oxford office. This is a role where technical support is a good stepping stone if you wish to move towards various other areas in IT, such as programming, IT training, technical sales or systems administration.

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 93545)

Company website : https://apprenticeships.qa.com/apply-now

Desired skills and qualities: An ability to assess each customer/employee’s IT knowledge levels Ability to deal with difficult callers Logical thinker Good analytical and problem solving skills Up-to-date technical knowledge Good interpersonal and customer care skills Good accurate records keeping
3 x GCSE (or equivalent) at grades A-C 9/4 in any subject, plus GCSE English and maths (or equivalents) at grade D or above.
Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.Level 3 Infrastructure Technician
An enthusiastic and professional attitude and commitment to learning new skills.
Salary reviews after 6 months Potential to gain a full time job after the completion of the apprenticeship
Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.Level 3 Infrastructure Technician

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