IT Support Technician Apprentice - 16737

  • Sheridan Fabrications Limited
  • Normanton , Wakefield
  • £5.00 per hour

The IT department are looking to recruit an IT Support Technician Apprentice to work within the IT support team, providing 1st line support to our internal users. The team use the latest software and infrastructure to provide in-house support for our internal users.

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  • GMFJ Reference
    93622
  • Wages
    £5.00 p/h
  • Hours
    39.50 per week
  • Date Posted
    14/12/2018
  • Start Date
    07/01/2019
  • Approx. Duration
    15 months

  • Location
    Normanton
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    Sheridan Fabrications Limited

Description

The IT department are looking to recruit an IT Support Technician Apprentice to work within the IT support team, providing 1st line support to our internal users. The team use the latest software and infrastructure to provide in-house support for our internal users.

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 93622)

Company website : https://apprenticeships.qa.com/apply-now

Desired qualities: Positive, friendly and proven approach to customer service An understanding of service levels Organised and methodical approach to tasks Ability to manage time effectively across multiple tasks according to agreed priorities Priorities of own work Strong communication skills externally and internally Experience of working with the following is desirable, but not essential: System administration tasks (setting up user accounts, security, email), hardware and software installations, PC’s laptops and peripherals Exposure to Active Directory/Exchange, Windows server, Virtual Environment, - VMware, networking (LAN/WAN technologies) and MS SQL Database
3 x GCSE (or equivalents) at grades A-C (9-4 )in any subject, plus GCSE English and maths (or equivalents) at grade D or above
Level 3 Infrastructure Technician StandardFunctional Skills maths level 2 (if GCSE A-C (9-4) is not already achieved)Functional Skills English level 2 (if GCSE A-C (9-4) is not already achieved)Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.
Willingness to be trained and developed Ability to use own initiative Flexible approach to work Well presented, polite and well spoken Punctual Trustworthy Hardworking Honest Adaptable
Benefits: Opportunity to become a permanent member of the team Onsite parking/staff uniform/canteen
Level 3 Infrastructure Technician StandardFunctional Skills maths level 2 (if GCSE A-C (9-4) is not already achieved)Functional Skills English level 2 (if GCSE A-C (9-4) is not already achieved)Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

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