IT Support Apprentice - 16602

  • COMPLETE I.T. LIMITED
  • Peterborough , Cambridgeshire
  • £4.53 per hour

As an IT apprentice, your main function will be to provide 1st line support to the user base. This is a successful, forward thinking provider of accounting, tax and business advice services. Were established in 1935 and have 8 offices in the UK with around 120 users. You will support desktop/laptop users via helpdesk calls and direct requests.

Vacancy provider logo for QA

  • GMFJ Reference
    93635
  • Wages
    £4.53 p/h
  • Hours
    37.50 per week
  • Date Posted
    14/12/2018
  • Start Date
    07/01/2019
  • Approx. Duration
    15 months

  • Location
    Peterborough
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    COMPLETE I.T. LIMITED

Description

As an IT apprentice, your main function will be to provide 1st line support to the user base. This is a successful, forward thinking provider of accounting, tax and business advice services. Were established in 1935 and have 8 offices in the UK with around 120 users. You will support desktop/laptop users via helpdesk calls and direct requests.

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 93635)

Company website : https://apprenticeships.qa.com/apply-now

Ability to manage time, prioritise tasks and work under pressure. Excellent interpersonal and communication (both oral and written) skills Good presentation skills Proactive motivated approach to customer service Ability to adapt and learn new skills
3 x GCSEs at grades A-C/9-4 (or equivalent) in any subject and GCSEs at grades D/3 or above (or equivalent) in English and maths.
Level 3 Infrastructure Technician apprenticeship standard, which includes:Functional skills in English, maths, and ICT (if applicable)Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.
Someone with an enthusiastic and professional attitude and a commitment to learning new skills.
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Level 3 Infrastructure Technician apprenticeship standard, which includes:Functional skills in English, maths, and ICT (if applicable)Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

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