- GMFJ Reference
93984
- Hours
30.00 per week
- Date Posted
03/01/2019
- Start Date
28/01/2019
- Approx. Duration
8 weeks
- Location
London
- Status
Now Taking Applications
- Sector
Catering & Hospitality
- Opportunity Type
Traineeship
- Employer
Holiday Inn Camden Lock (RBH Traineeship)
Description
Trainee Receptionist/Guest Service Assistant
Role Description:RBH are offering a fantastic opportunity to undertake a Traineeship where you will gain work experience and a Level 1 qualification, which will prove essential when applying for jobs giving you the skills and experience that employers are looking for. During the 8 weeks you will work as a Trainee Receptionist/Guest Service Assistant in one of our popular hotels. The duties will vary between the reception desk and bar/breakfast area so you will be trained on/will perform the below:• Check in, check out and room change procedures and ensuring all data are entered completely into the hotel systems in accordance with reservations• Daily based cashier check of all open balances, especially city ledgers• Maintains cashier float and ensues accurate daily report of all money receive • Handles the correct billing of guest expenses • Daily check of all departures, informing guests about the late check out costs and procedures• Taking F&B orders and potentially serving guests behind the bar• Supporting with breakfast by ensuring the buffet is regularly replenished, tables are cleared and wiped and set up again Not only will you gain experience you will also gain a Level 1 Work Skills qualification which will help with searching for jobs, applying for jobs, completing application forms, build a C.V, write a cover letter, interview skills (preparing and carrying out interviews) and customer service, all of these skills will prove essential when applying for jobs. After the 8 week programme there will be an end of programme lunch and you will also receive a free overnight dinner, bed and breakfast stay at one of our hotels for you and a family member!
For more information about this vacancy please contact Inspiro Learning Limited on 0 (Ref ID: 93984)
Company website : http://www.babcockavol.co.uk/babcockavol/application.aspx?empid=17979&jvid=16850
During the programme you will learn all the skills needed but you must have a desire to deliver excellent customer service, be willing to learn and show that you care.
None required as full training will be given.
BTEC Level 1 Award in Work Skills. This will help you improve your understanding and application of work-based skills.
Level 1 or 2 Functional Skills in Maths and English.
A positive 'can do' attitude.
After successful completion of the Traineeship course, you will receive a BTEC Level 1 Award, a certificate of completion and a letter of reference as a minimum, to support future job applications. You will be guaranteed an interview to go on to complete a level 2 Apprenticeship with us.