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Customer Service Apprenticeship

Green Energy Consulting
To achieve agreed personal and team sales targets and to secure new business via cold calling. To create opportunities and co-ordinate the sign up of client contracts.

Green Energy Consulting - Employer

Green Energy Consulting is a leading independent UK commercial energy consultancy, specialising in the renewable energy and sustainability sector. Our innovative services are designed to help save client’s time, energy and money. We work to help with all energy matters, from procurement through to implementing energy management and consumption reduction strategies.

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18/02/2019    

12 months


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Job Summary

94254
GBP 148.00
40.00
Gateshead
11/01/2019
New Vacancy
Customer Service
Green Energy Consulting
Full-Time



Detailed Job Description

Duties to include: Achievement of personal sales and performance targets – including high volume outbound cold calling Contribute to overall company sales targets and objectives Ensure that loyalty amongst our customers is maintained to maximise future upsell and renewal opportunities Promote and co-ordinate sales activity and secure client contracts Active involvement in ongoing development Negotiating client contracts Communicate and interact with business decision-makers at all levels to identify needs and requirements as well as market opportunities

Requirements and Prospects

Qualifications required

GCSE (or equivalent) grade A*-C/9-4 in English, maths, and ICT.

Skills required

Computer literate with an analytical mind  The interpersonal skills necessary to develop business relationships

Personal Qualities

Highly self-motivated and target driven  A flexible attitude to working hours to cope with peak work loads and customer requirements

Future prospects

Possibility of full time employment.

Additional Information

Training provided

Full company induction with our in-house training teamInitial and weekly shadowing with our experienced sales executivesWeekly call listening and objection handling workshopsCustomer Service level 3Functional Skills maths and English level 2 (if GCSE A-C if not already achieved)

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