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Claims Handler

RSA are currently seeking exceptional candidates for their 2019 apprenticeship programme. Working for one of the world's leading multinational insurance groups, our programme will develop the knowledge and skills, required to operate within the insurance environment and broaden your understanding of what makes a great customer experience.
GetMyFirstJob

02/09/2019    

18 months


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Job Summary

94758
GBP 315.00
35.00
Peterborough
23/01/2019
New Vacancy
Financial Services
RSA
Full-Time



Detailed Job Description

Following an initial induction to the world of insurance you will be working within our Claims function gaining the skills and knowledge needed to prepare you for a key role at RSA Responsibilities involve telephony work and may include: Reviewing claims cases, Identifying fraudulent activities, Assessing claims to progress to fulfilment & closure, Managing customer phone calls in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.

Requirements and Prospects

Qualifications required

  • GCSE English (Grade C or grades 4-9) essential
  • GCSE Maths (Grade C or grades 4-9 ) essential
  • A Level Preferred subjects are Business, Finance, Maths (Grade 96 UCAS Points) essential

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills

Personal Qualities

  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgmental
  • Patience

What does a typical placement look like

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills

What you should wear

  • GCSE English (Grade C or grades 4-9) essential
  • GCSE Maths (Grade C or grades 4-9 ) essential
  • A Level Preferred subjects are Business, Finance, Maths (Grade 96 UCAS Points) essential

Future prospects

You will be a permanent employee with RSA from day one and once the Apprenticeship is completed there will be further opportunities to professionally develop and progress your career.

Additional Information

Training provided

Our 18 month programme has been designed with your career, and our future, in mind. You will complete an industry recognised professional qualification with the Chartered Insurance Institute (CII) as you gain the Insurance Practitioner Apprenticeship.

Kaplan Financial - Learning Provider

If you are keen to get started in a career in finance or accountancy, we can assure you that Kaplan’s Apprenticeship and Traineeship programmes will be a great choice.

For more information about this vacancy please contact Kaplan Financial on 0203 122 0146 or email: charlotte.holmes@kaplan.co.uk (Ref ID:94758)
Kaplan Financial

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