IT Support Apprentice - 17313

  • Evans Management Ltd
  • Leeds
  • £4.93 per hour

We are currently looking for a passionate and motivated individual for a role as an IT Support Apprentice in the Leeds area. We pride ourselves on our dedication to training and developing our employees and this is a great opportunity for the right candidate at the start of their career journey.

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  • GMFJ Reference
    95479
  • Wages
    £4.93 p/h
  • Hours
    39.00 per week
  • Date Posted
    08/02/2019
  • Start Date
    04/03/2019
  • Approx. Duration
    15 months

  • Location
    Leeds
  • Status
    Now Taking Applications
  • Sector
    Construction
  • Opportunity Type
    Advanced Level 3
  • Employer
    Evans Management Ltd

Description

Main role / Responsibilities [will include but not be limited to]:   Work alongside the IT Systems & Project Manager on upcoming projects, telephony & networking infrastructure  Assist the IT Systems & Project Manager with day-to-day support tasks Helping to maintain documentation including user manuals, contract information, reported issues and licensing documentation Setup and installation of Windows/Apple hardware and applications Gain sound understanding of Microsoft Office problems (Word, Excel, Outlook etc.) Communicating with third-party contractors – Fire and Security, Hardware disposal, Suppliers, Consultants Adding new users to the system and creating e-mail accounts To answer calls/e-mails and provide direct support to users Prioritising issues and problems to resolve in a timely manner Troubleshooting and configuring laptops, desktops, printers, smart phones and tablet devices Participate in meetings

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 95479)

Enthusiastic and motivated Excellent communication skills, both written and verbal. Attention to detail when problem solving Willingness to learn new skills Punctual and well presented Be eager to work with a wide range IT environment
Interested applicants should have at least 5 GCSE's (C and above) including English and Mathematics or equivalent.
Infrastructure technician level 3 standard Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.
Someone with an enthusiastic and professional attitude and a commitment to learning new skills.
92% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

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