Infrastructure Technician Apprentice L3 - 17377

  • The Binding Site Corporation Ltd
  • , Birmingham
  • £6.73 per hour

Are you looking for a career within a global company? Would you like excellent training and progression opportunities?  Are you interested in a career in IT? The Binding Site have an opening for an enthusiastic and committed worker to join their team.

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  • GMFJ Reference
    95708
  • Wages
    £6.73 p/h
  • Hours
    40.00 per week
  • Date Posted
    13/02/2019
  • Start Date
    08/04/2019
  • Approx. Duration
    15 months

  • Location
    (other locations available)
  • Status
    Now Taking Applications
  • Sector
    Construction
  • Opportunity Type
    Advanced Level 3
  • Employer
    The Binding Site Corporation Ltd

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Description

This apprenticeship role can give you a real insight into an IT department. With a real focus on delivering an excellent IT Support Service to the business, this role will be active from the start If you feel you have the skills and attributes required to be successful within this role, coupled with the drive and ambition to succeed - we want to hear from you!  Main role / Responsibilities [will include but not be limited to]:  Day to day IT Support and troubleshooting Review of the IT Service Desk and escalation where required to other teams within IT or across the business Excellent communication skills required, for liaising with the business both in the UK and across other offices worldwide. Managing the customer’s expectations and ensuring regular updates. Build and Setup of PCs and Laptops Assisting with IT Inductions Networking setup and provision of IT Equipment and phones for new starters/transfers Active Directory – New/Transfers and Leavers Other duties the role requires: Assisting with the implementation of ‘Office 365’, Azure AD, Skype for Business, Sharepoint, Office 2016 and Microsoft PBX in the cloud, to employees across the business Supporting the business and employees with the transition to O365

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 95708)

Good communication skills (written and verbal) Good level of Office and internet proficiency  Willingness and capability to learn quickly Experience analysing data Good written and verbal communication skills Able to communicate when problems are encountered or when support is needed Able to flex their communication style for different audiences Good team working skills Good listening skills Good self-assessment skills Able to identify their strengths and weaknesses and seek support or development when needed Ability to work to set policies and procedures to provide a high quality service A positive attitude and aptitude to learning new skills Ability to work to tight deadlines with a determination to meet targets
The candidate will need a good level of Numeracy and Literacy (A-C 9/4 grade GCSE or Functional Skill Level 2 in English, maths) required or equivalent
Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.Level 3 Infrastructure technician
Good organisational skills and ability to prioritise set tasks and multi-task Good flexibility with willingness to take on new responsibilities Good time-keeping skills Professionalism and pride in self, work tasks and working environment
Benefits of the role:  Your salary will be reviewed after 12 months, based on your performance and progress - both within the role and the apprenticeship 25 days per year holiday Company pension Life Insurance More to be discussed at Induction After the apprenticeship programme, TBS may support further training and development for the right candidate.

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