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Apprenticeships / Level 2 (Intermediate) Apprenticeship / Customer Service
Managing client communications is the chief responsibility of a Customer Service Advisor. These professionals interact directly with potential, new and existing clients. They work to provide quality customer service, while increasing the company?s revenues through increased sales. Their jobs are usually challenging, involving high demand situations and constant job stressors. However, they employ stress management and coping skills in their daily activities.
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