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1st Line Support Technician Apprentice.

Stone Group Limited Stafford

Successful canididate will provide technical remote support to customers and support other 1st and 2nd line service desk technicians.

Advanced Infrastructure technician Level 3 (A level)

Opportunities from Stone Group Limited | GetMyFirstJob

  • NAS Reference
  • Weekly wage
  • Hours
    37.50 per week
  • Working Week
    Days and shifts to be confirmed.
  • Date Posted
  • Start Date

  • Location
  • Expected Duration
    15 months
  • Status
    Now Taking Applications
  • Sector
    Infrastructure technician
  • Employment Type
    Advanced Level Apprenticeship
  • Employer
    Stone Group Limited

Description of Opportunity

Successful canididate will provide technical remote support to customers and support other 1st and 2nd line service desk technicians.

For more information about this vacancy please contact - QA LIMITED (Ref ID: VAC001740253)

Desired experience:  Microsoft Windows 7 & 10, Office 2013 onwards Basic understanding of broadband connectivity and LAN networking Knowledge of computer components Microsoft Windows Server operating systems Broad understanding of networking technologies and principles
Entry requirements:  You need to have 5 GCSE’s:  Maths and English (or equivalents) at grades D or above  3x GCSE’s grade A-C in any other subject  You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship.  If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here. https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx
Passion for the brand - Contagious enthusiasm and commitment to our business brand, our vision, and values Growth mind-set - A genuine desire for personal and business growth to deliver outstanding results. Ability to pay attention in detail, multi-task effectively and meet deadlines in a fast-paced environment Teamwork - Believes in building effective and collaborative working relationships in order to achieve our goals. Ability to work well individually and as part of a team Customer focus - Proactively and consistently provides the best service that responds to what customers want. Excellent customer service (willing to go the extra mile) Have an interest in learning about current, new and future technologies to help the company, customers, themselves and their team Good time management Ability to work under pressure Good problem solving and interpersonal skills Methodical with ability to organise and prioritise Problem solving skills
Important Information:  QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.  To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Here, you’ll be working for a leading Employer whose aims are to empower our customers to improve the education, health, and quality of life of people in the UK, or to transform their businesses creating greater productivity and value.

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