- NAS Reference
- Weekly wage
35.00 per week
- Working Week
9.00am - 5.00pm Monday to Friday
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
Mitchell & Dickinson
Description of Opportunity
In this role you will assist the Customer Services Manager with all aspects of customer communications involved in ensuring the smooth delivery of our insulation services to owners of listed and period properties who are our customers. It will involve communications with our internal operational teams as well as our external customers.
For more information about this vacancy please contact Marcus Coyle
firstname.lastname@example.org - PETROC (Ref ID: VAC001749416)
Excellent organisational skills
Excellent written and verbal communication skills
Strong IT skills and knowledge of Excel
Good first hand experience of living in and maintaining older properties an advantage
High level of literacy and numeracy - at least Grade 5/C+ or equivalent GCSE in English and maths, and preferably A level or degree level education.
Efficient and confident
Comfortable talking to people from all walks of life
Able to stay calm in a busy working environment and able to multi task
An interest in helping others and providing really high standards of service
Good sense of humour very helpful!
The insulation industry is in high growth as the country has to insulate its housing stock as part of our action on climate change to achieve net zero by 2050. We are doubling in size each year and so our customer team is expected to grow alongside our other departments. This will present huge opportunities for those with the ambition and interest to help us take this company forward.
Our unique energy saving systems are quick to install with little disruption to your property. We estimate that the energy used for the installation is saved in around three months and with a phenomenally high return on investment - it’s a system that works equally for your pocket, your property and the planet.