- NAS Reference
- Weekly wage
35.00 per week
- Working Week
Shifts to be confirmed
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
Description of Opportunity
You will learn to be the first point of contact for our customers who are from every walk of life, whether they need healthcare advice, or their prescription dispensed, we will train you to provide the excellent customer service that we offer.
For more information about this vacancy please contact Kerri
Apprenticeships@boltoncc.ac.uk - BOLTON COLLEGE (Ref ID: VAC001752919)
Dealing with incoming calls, placing customer orders, investigating and resolving customer queries, informing customers on all aspects of our services and product ranges, and proactive service calls
You will be customer focused with professional telephone and written communication skills. It is essential that you are able to work as part of a busy team and possess proficient keyboard skills
You will need to have confidence, be a team player, self motivated, with good customer skills and the ability to communicate well with patients. Good IT skills will help too
Giving advice, dispensing prescriptions and providing personalised solutions that help people lead healthier lives
Meeting and greeting patients and assisting them with their queries
Preparing prescriptions and blister packs for the pharmacist to check
Managing stock inventory, ensuring enough stock is available and stock rotation is done
Contribute to team effort to ensure targets are met
Maths and English GCSE or equivalent
Good communicator with personality to make every customer count
Hard working, reliable, responsible, and able to work well as a part of a team
Please ensure you complete the application in full, as this is the first impression an employer receives of you. To ensure you have checked all spellings (and used Capital letters), it may be of benefit to use a word document and paste on to the application, thus making multiple applications easier.
If you need any further assistance or information on this vacancy please email Apprenticeships@boltoncc.ac.uk remembering to quote the vacancy title.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications.
If you are hard working, reliable, flexible, work well as a part of our team and on your own initiative, communicate well at all levels and work within your job role you will have a chance to become a permanent member of our team and become a Dispensary Assistant
We are a small company with one branch in Bolton and three in Manchester. We have been in business for 25 years.
Bolton Branch is situated in Deane area of Bolton and is a Late Night Pharmacy open till 11pm.