- NAS Reference
- Weekly wage
30.00 per week
- Working Week
30 hours per week including evenings and weekends. Shifts TBD.
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
McDonalds Restaurants Ltd (T/u Paul Toner)
Description of Opportunity
Driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business – in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit.
For more information about this vacancy please contact - LIFETIME TRAINING GROUP LIMITED (Ref ID: VAC001752983)
Being self-aware, self-starting and having initiative and problem-solving skills to ensure total customer satisfaction every time will put you in good stead
“I am the person who is always smiling, I am at ease with people.”
As a CEL, you should have a confident and extrovert personality, which shines through everything you do. Being genuine and skilled in ensuring customers feel welcome and at home when they visit
You should have a customer obsessed mentality – always putting the needs of the customer first
You should always be professional, leading by example
When working in a McDonald's restaurant, you will have to do a large amount of regular tasks, which follow set procedures but you must remember to bring your personality to all that you do.
Whilst you will have a schedule which includes a variety of shifts, including evenings and weekends, you might also be asked to work additional hours outside of this at short notice.
Ongoing training and development following successful completion of the apprenticeship.
We opened the doors of our first UK McDonald’s restaurant in 1974. Now, in over 1,250 UK restaurants, we serve millions of customers, create jobs and provide opportunities to local people and businesses.