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Apprentice Customer Experience Leader.

INCITO GROUP HOLDINGS LIMITED Gloucester

Driven by a desire to continuously improve the customers' experience, this important role finds you at the heart of our business - in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create 'feel-good moments' during their visit.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from INCITO GROUP HOLDINGS LIMITED | GetMyFirstJob

  • NAS Reference
    VAC001754244
  • Weekly wage
    £0.00
  • Hours
    30.00 per week
  • Working Week
    Shifts TBC including evenings and weekends.
  • Date Posted
    18/08/2021
  • Start Date
    17/09/2021

  • Location
    Gloucester
  • Expected Duration
    65 weeks
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    INCITO GROUP HOLDINGS LIMITED

Description of Opportunity

Driven by a desire to continuously improve the customers' experience, this important role finds you at the heart of our business - in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create 'feel-good moments' during their visit.

For more information about this vacancy please contact null recruitment@lifetimetraining.co.uk - LIFETIME TRAINING GROUP LIMITED (Ref ID: VAC001754244)

- Being self-aware, self-starting and having initiative and problem solving skills to ensure total customer satisfaction every time will put you in good stead.
None required.
"I am the person who is always smiling, I am at ease with people." - As a CEL, you should have a confident and extrovert personality, which shines through everything you do. Being genuine and skilled in ensuring customers feel welcome and at home when they visit. - You should have a customer obsessed mentality - always putting the needs of the customer first. - You should always be professional, leading by example.
When working in a McDonald's restaurant, you will have to do a large amount of regular tasks, which follow set procedures but you must remember to bring your personality to all that you do. - Whilst you will have a schedule which includes a variety of shifts, including evenings and weekends, you might also be asked to work additional hours outside of this at short notice.
Ongoing training and development following successful completion of the apprenticeship
We opened the doors of our first UK McDonald's restaurant in 1974. Now, in over 1,250 UK restaurants, we serve millions of customers, create jobs and provide opportunities to local people and businesses.

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