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Customer Service Apprentice.

Dpd Smethwick

To support the customer service team by dealing with customer queries, purchases and complaints. To ensure the processes that support the department operation are maintained to a standard of excellence and operated in line with company policy.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from Dpd | GetMyFirstJob

  • NAS Reference
    VAC001754603
  • Annual wage
    £12000.00
  • Hours
    40.00 per week
  • Working Week
    Monday - Friday, hours TBC
  • Date Posted
    23/08/2021
  • Start Date
    01/10/2021

  • Location
    Smethwick
  • Expected Duration
    18 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    Dpd

Description of Opportunity

To support the customer service team by dealing with customer queries, purchases and complaints. To ensure the processes that support the department operation are maintained to a standard of excellence and operated in line with company policy.

For more information about this vacancy please contact - The Tess Group (Ref ID: VAC001754603)

Familiar with Google Workspace (GMail/GSheet) Independently motivated, with the ability to take on tasks and duties without immediate direction Excellent communication skills and the ability to communicate effectively at all levels High attention to detail to produce accurate and quality work
4 GCSEs at Grade C/4 or above (or equivalent qualifications).
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
Rates of Pay: for each year of apprenticeship based on a percentage of a skilled salary. 1st Year  - TBC 2nd Year - TBC
Funded Training to develop your skills The opportunity to progress your career within the business
DPD is one of the fastest growing express parcel delivery companies in the UK, with a turnover of £1.9 billion. As a multi award-winning company that has been voted the nation’s favourite parcel carrier for eight years running, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology, recruit and retain the best people in the industry and be the UK's most sustainable delivery company.

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