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Application Support Engineer Apprentice.

Liberata Uk Ltd Nelson

You’ll be responsible for maintaining the applications day to day, ensuring that the systems are up, upgrades and patches are tested and installed correctly, and interfaces are working etc. You will also liaise with other technical teams, customers, and third-party suppliers to ensure continuity of service. Full training will be provided.

Advanced Digital support technician Level 3 (A level)

Opportunities from Liberata Uk Ltd | GetMyFirstJob

  • NAS Reference
    VAC001755331
  • Weekly wage
    £159.10
  • Hours
    37.00 per week
  • Working Week
    Monday - Friday, covering a rota between 08:00 and 17:30.
  • Date Posted
    20/08/2021
  • Start Date
    06/09/2021

  • Location
    Nelson
  • Expected Duration
    19 months
  • Status
    Now Taking Applications
  • Sector
    Digital support technician
  • Employment Type
    Advanced Level Apprenticeship
  • Employer
    Liberata Uk Ltd

Description of Opportunity

You’ll be responsible for maintaining the applications day to day, ensuring that the systems are up, upgrades and patches are tested and installed correctly, and interfaces are working etc. You will also liaise with other technical teams, customers, and third-party suppliers to ensure continuity of service. Full training will be provided.

For more information about this vacancy please contact Kirsty Gregory gregory.k@runshaw.ac.uk - RUNSHAW COLLEGE (Ref ID: VAC001755331)

Previous IT experience Knowledge of administration of Microsoft Windows Server – Active directory, File and Print, Exchange Server – from a user perspective Knowledge of supporting Applications and Deployment Experience of working dealing with customers and working with others
4 x GCSEs at A*-D / 9-3 which must include GCSEs at grades C/4 or above (or equivalent) in maths and English. A L2 IT qualification (or equivalent)
Can communicate effectively with others, both verbally and in writing Able to keep focussed, even when activities and plans have to be changed at the last minute. Completes work of a high standard with little errors Willingness to work flexibly and outside normal office hours as necessary Has an awareness of new developments in the applications arena and an interest in computing in general Is able to research information, to make logical decisions Can identify problems and find solutions to fix them Awareness of customer needs and can keep the customer informed of progress Keeping records up to date whilst identifying and resolving any issues Ability to understand and follow procedures Able to successfully meet deadlines
Liberata is committed to creating opportunities. Our employees are motivated, and we realise their potential, challenging them to learn and to embrace change.  Our passion for process and an intense client focus ensures that we deliver an award-winning service.  Liberata’s staff benefits and rewards are accessible on one easy to use app, giving employees discounts on retailers such as Argos, M&S, B&Q, Currys PC World etc In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open. Until we receive the above, we are unable to progress your application so please monitor your emails. For more information on the NMW, please visit: https://www.gov.uk/national-minimum-wage-rates
Subject to successful completion of level 3 qualification and successful employment term, we would hope that the candidate could progress to level 5
Our local offices (East Lancs) are based at Burnley and Pendle Council and we provide IT, HR, Revenues and Benefits, Customer Services and Facilities Management Services for Burnley and Pendle Council. Similarly we provide this as far North as Barrow in Furness and as far South as Hounslow and Hillingdon and lots in between. We employ around 800-1000 employees currently. We are a trusted, reliable, operating partner that helps commercial and public sector organisations deliver, run, and automate complex services for individuals, businesses, and other organisations. These are often highly specialised, white-collar processes where business knowledge is critical at every stage, such as collecting revenues, administering benefits, accounting and financial transactions, and related customer services.

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