- NAS Reference
- Weekly wage
40.00 per week
- Working Week
Days and shifts TBC.
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
BMW Group Academy
Description of Opportunity
The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. There are very few Customer Service Apprenticeships in the motor industry and the BMW programme is regarded as being the leader in delivering the ultimate customer experience.
For more information about this vacancy please contact Apprentice Recruitment Team
01189 480 449
email@example.com - BABCOCK TRAINING LIMITED (Ref ID: VAC001782609)
Customer service experience
Excellent communication skills with the ability to build relationships over the phone and face to face
Full training will be provided
Applicants are required to have, or predicted to obtain, GCSE Grade A*-C / 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects:
ICT (or one other subject if candidate did not take ICT)
You must be eligible in the UK before you apply and hold a full UK driver’s license, due to the nature of the role.
Applicants must be 21yrs and over. This is for insurance purposes to drive their company cars.
Passion for sales with a hunger to earn well
Drive to achieve targets
Commitment to the programme
Professional, approachable and adaptable
Successful applicants must be prepared to travel to the BMW Group Academy in Berkshire to complete their apprenticeship training.
Training is completed in one-week blocks approximately once every two months. All training costs are covered by the BMW / MINI Retailer (travel, accommodation and food).
On successful completion of the apprenticeship, you will be a qualified Sales Executive.
You will also gain a Level 2 Customer Service Practitioner.
Following this, there are various opportunities for progression within the Retailer.
All Motor Vehicle Technician, Aftersales Customer Service (Parts & Service), Sales Advisors Trainees and Motorcycle Technician Apprentices will be employed at their local BMW / MINI Retailer and will attend the BMW Group Academy for their training.
The BMW Group Academy is based at Wokefield Park near Reading in Berkshire. All Bodyshop Technician (Paint & Panel) Apprentices will be employed at their local BMW Retailer or Bodyshop and will attend our body training facility for their training.
The body training facility is located in Milton Keynes.