Customer Service Apprentice.

World Duty Free Birmingham

Working as a Customer Service Assistant in a busy sales environment at Birmingham Airport, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge. You will work towards the Customer Service Practitioner Level 2 (or Customer Service Specialist Level 3 apprenticeship standard).

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from World Duty Free | GetMyFirstJob

  • NAS Reference
    VAC001782872
  • Weekly wage
    £223.75
  • Hours
    25.00 per week
  • Working Week
    Vary from 6am -9pm. Days of work: 3 on 3 off rolling shift pattern. Hours per week 25+ tbc - due to business needs. Wages: £8.95 per hour.
  • Date Posted
    26/10/2021
  • Start Date
    22/11/2021

  • Location
    Birmingham
  • Expected Duration
    15 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    World Duty Free

Description of Opportunity

Working as a Customer Service Assistant in a busy sales environment at Birmingham Airport, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge. You will work towards the Customer Service Practitioner Level 2 (or Customer Service Specialist Level 3 apprenticeship standard).

For more information about this vacancy please contact - Absolute Works (Ref ID: VAC001782872)

Ability to communicate verbally in English (essential) and knowledge of a second language (helpful) Knowledge or some experience of working within a service industry or customer facing environment  Able to build relationships with customers, team members, internal and external customers
GSCE maths and English (Level 4,grade C or above or equivalent) desirable
Confident
All successful candidates will need to meet the requirements to hold an airside pass - 5 years background check and basic disclosure. Apprentice must be 18 or over as they may be required to serve alcohol.
Future prospect to advance into Customer Service Leader (Managerial) role in front facing or operational position.
A Tax and Duty Free Retailer operating in all major UK airports.

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