- NAS Reference
- Annual wage
40.00 per week
- Working Week
Hours per week includes a 30 minute lunch break.
Due to the nature of the role, there will be regular evening and weekend hours. Days and hours TBC.
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
JUNCTION CDC LIMITED
Description of Opportunity
You will support and work as part of the operations team working across departments including box office, bar and events. You'll make sure that health and safety procedures, licensing conditions and customer services are met at the highest of standards and will be knowledgeable about the venue, programme and other Cambridge Junction projects.
For more information about this vacancy please contact email@example.com - ACCESS TO MUSIC LIMITED (Ref ID: VAC001782927)
We are looking for an Operations Apprentice who has experience of the following. This experience can be from any part of your life, including, school, work, volunteering or personal experiences:
Excellent customer service skills
Experience of working in a team
Excellent communication skills
Computer literate including possessing basic word processing and spreadsheet skills
Basic to intermediate literacy and numeracy skills
To apply for this post you:
Must be at least 18 years old on 17 January 2022 (due to working on the bar)
Must not have a degree which relates to this apprenticeship
Must have the right to work in the UK
All Cambridge Junction staff are expected to be/have:
A flexible and pro-active approach to work
A willingness to learn and develop
Ability to manage own workload with minimal supervision
Able to remain calm under pressure
Good timekeeping and attendance
Challenge negativity and discriminatory behaviour amongst staff
The ability to follow instructions and work under own initiative
The ability to be organised
The ability to work under pressure
Approachable and communicate effectively using appropriate means in an effective manner
This salary has been set in line with the governments minimum wage for apprentices during their first year of training. We are aware that this is a low salary and if this is a barrier to applying, we can discuss provisions to ensure you are financially supported during the apprenticeship.
Cambridge Junction is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. Cambridge Junction takes all reasonable steps to employ and promote employees based on their abilities without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, gender, sexual orientation, class or socio-economic background or political activity or opinion.
We may use positive action in cases where candidates are equally qualified to increase the employment of under-represented groups at Cambridge Junction.
For a confidential discussion about the position please contact Beth Bailey, Acting Head of Creative Learning, via this email; firstname.lastname@example.org to set up a phone call.
Other benefits of working at Cambridge Junction include; free entry to events (subject to availability), additional training opportunities, staff socials, and the opportunity to devise, organise and run your own event.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
For more information please visit: https://www.gov.uk/national-minimum-wage-rates
This is a fantastic opportunity if you want to develop a career in the arts and would suit someone who wants to learn the relevant skills to work in a venue. We are looking for people with a real enthusiasm for working with people, excellent organisational skills, and the motivation to provide excellent customer service. Each operations apprentice will work at Cambridge Junction for 15 months; gaining valuable experience in a paid role while studying for a nationally recognised qualification. This contract can be extended to suit the individuals’ requirements.
Cambridge Junction is an arts centre in Cambridge celebrating the intersection of art and life. Its audiences and artists experience and explore contemporary performance, popular culture, creative learning and the rich territories in-between. We present around 650 events and have an audience of over 110,000 people each year.
Cambridge Junction’s programme is made up of three areas of activity:
Arts development and presentation
Popular culture with a focus of music, comedy, and clubs
Creative learning and skills development in the arts
We have three venues: J1 is a large live music and club space with a standing capacity of 850 (1,150 for clubs), J2 is a 220 (350 standing) seated theatre, and J3 is a light-filled multipurpose space excellent for learning, rehearsal and talks. We also present work in other venues and locations across Cambridge.