- NAS Reference
- Weekly wage
40.00 per week
- Working Week
Monday to Friday between 08:00 to 18:00.
30 minute unpaid lunch break.
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Information communications technician
- Employment Type
Advanced Level Apprenticeship
Intouch Systems Ltd
Description of Opportunity
An Infrastructure Technician provides varied support to customers, setting people up on systems, configuring and despatching hardware to users and providing support when needed and rectifying issues to maintain the organisation's productivity. The apprenticeship will be based within a small friendly service desk team.
For more information about this vacancy please contact the apprenticeship team
email@example.com - CITY COLLEGE NORWICH (Ref ID: VAC001784239)
Logical and creative thinking skills
Analytical and problem-solving skills
Ability to work independently and responsibly
Ability to work under own initiative
Ability to communicate with internal and external clients
Enthusiastic individual with the ability to work under their own initiative
Attention to detail
Applicants should ideally hold grade 9 – 5 (A* - C) in GCSE (or Functional Skills Equivalents) in English, Maths and Science or Tech based subject.
Candidates must possess a good understanding and knowledge of relevant IT processes and systems
Excellent organisation and time keeping skills
Initiative and enthusiasm
Good team player
Patience, technical orientation and interest
The role will be based within a busy service desk, therefore the role will involve a high percentage of telephone and/or remote support activities.
A flexible approach is needed when working within a small team, often team members will need to provide duty cover for others at minimum notice.
Network Engineer/Workplace Progression
InTouch Systems is a technology company and internet service provider, based on the Norwich Airport industrial estate.
The company provides a variety of technology services to businesses, public sector organisations and private individuals.