Apprentice Information Communications Technician.

Intouch Systems Ltd Norwich

An Infrastructure Technician provides varied support to customers, setting people up on systems, configuring and despatching hardware to users and providing support when needed and rectifying issues to maintain the organisation's productivity. The apprenticeship will be based within a small friendly service desk team.

Advanced Information communications technician Level 3 (A level)

Opportunities from Intouch Systems Ltd | GetMyFirstJob

  • NAS Reference
    VAC001784239
  • Weekly wage
    £172.00
  • Hours
    40.00 per week
  • Working Week
    Monday to Friday between 08:00 to 18:00. 30 minute unpaid lunch break.
  • Date Posted
    29/10/2021
  • Start Date
    03/01/2022

  • Location
    Norwich
  • Expected Duration
    12 months
  • Status
    Now Taking Applications
  • Sector
    Information communications technician
  • Employment Type
    Advanced Level Apprenticeship
  • Employer
    Intouch Systems Ltd

Description of Opportunity

An Infrastructure Technician provides varied support to customers, setting people up on systems, configuring and despatching hardware to users and providing support when needed and rectifying issues to maintain the organisation's productivity. The apprenticeship will be based within a small friendly service desk team.

For more information about this vacancy please contact the apprenticeship team 01603 773365 apprenticeships@ccn.ac.uk - CITY COLLEGE NORWICH (Ref ID: VAC001784239)

Logical and creative thinking skills Analytical and problem-solving skills Ability to work independently and responsibly Ability to work under own initiative Ability to communicate with internal and external clients Enthusiastic individual with the ability to work under their own initiative Attention to detail
Applicants should ideally hold grade 9 – 5 (A* - C) in GCSE (or Functional Skills Equivalents) in English, Maths and Science or Tech based subject.
Candidates must possess a good understanding and knowledge of relevant IT processes and systems Excellent organisation and time keeping skills Initiative and enthusiasm Clear communicator Good team player Patience, technical orientation and interest
The role will be based within a busy service desk, therefore the role will involve a high percentage of telephone and/or remote support activities. A flexible approach is needed when working within a small team, often team members will need to provide duty cover for others at minimum notice.
Network Engineer/Workplace Progression
InTouch Systems is a technology company and internet service provider, based on the Norwich Airport industrial estate.  The company provides a variety of technology services to businesses, public sector organisations and private individuals.

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