Customer Service Apprentice.

Fourth Hospitality Macclesfield

The role of a Customer Service Technician will be the first point of contact for our US customers for system queries. Working as part of a team, putting customers at ease whilst assisting and navigating our software.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from Fourth Hospitality | GetMyFirstJob

  • NAS Reference
    VAC001784797
  • Monthly wage
    £1583.33
  • Hours
    37.50 per week
  • Working Week
    Mon - Fri (Exact shifts TBC)
  • Date Posted
    29/10/2021
  • Start Date
    15/11/2021

  • Location
    Macclesfield
  • Expected Duration
    12 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    Fourth Hospitality

Description of Opportunity

The role of a Customer Service Technician will be the first point of contact for our US customers for system queries. Working as part of a team, putting customers at ease whilst assisting and navigating our software.

For more information about this vacancy please contact Maxim Business Training 01625 410000 apprenticeshiprecruitment@macclesfield.ac.uk - MACCLESFIELD COLLEGE (Ref ID: VAC001784797)

Zendesk experience desired but not required Microsoft Office Experience Strong verbal and written communication English and Spanish speaking preferred
A good standard of maths and English is desirable
Enthusiastic Passionate Ambitious Motivated
Things to consider: Is the location easy accessable  Are the various shifts manageable   Company Benefits: 25 days annual leave, plus all bank holidays Annual leave increase to 30 days with service Birthday Off Medical scheme Access to an Employee Assistance Programme offering counselling, legal and money advice Enhanced maternity and paternity scheme
After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business.
Fourth is the worlds largest and only provider of end-to-end restaurant and hospitality management solution for customers across the globe. We are continually expanding our reach and therefore our Customer Support Team is growing to accommodate new customers. When recruiting, we look for people who want to join our journey, who want to be a part of our personality and culture, professional, enthusiasm, ambition and who can show they can live by our company values each day. Working at Fourth provides an opportunity to build a successful career where our people develop and grow in a dynamic, fast paced environment. If this describes you and you would like to be a part of our team and culture, please apply.

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