Customer Experience Leader Apprenticeship.

McDonalds Southend-On-Sea

Driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business - in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from McDonalds | GetMyFirstJob

  • NAS Reference
    VAC001784845
  • Weekly wage
    £0.00
  • Hours
    30.00 per week
  • Working Week
    Whilst you will have a rota including a variety of shifts, including evenings and weekends you might also be asked to work additional hours outside of this at short notice. Days and working
  • Date Posted
    01/11/2021
  • Start Date
    30/11/2021

  • Location
    Southend-On-Sea
  • Expected Duration
    15 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    McDonalds

Description of Opportunity

Driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business - in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit.

For more information about this vacancy please contact - LIFETIME TRAINING GROUP LIMITED (Ref ID: VAC001784845)

You should have a customer obsessed mentality - always putting the needs of the customer first and be able to genuinely ensure customers feel welcome and at home when they visit You are friendly, courteous and helpful; and you work well as part of a team Our doors are open to everyone; you’ll be confident in approaching and dealing with diverse groups of people You’ll need to understand the importance of maintaining high standards of quality and service as well as cleanliness
No previous qualifications are required.
Are you what we need? You should have a confident and extroverted personality, which shines through everything you do The ability to maintain high energy levels whilst working both efficiently and productively is essential Finally, your appearance should be smart and clean You’ll live our core Values every day in our restaurants: Serve, Inclusion, Integrity, Community and Family. To find out more about our Values visit https://corporate.mcdonalds.com/corpmcd/our-company/who-we-are/our-values.html
Please note: This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.
Once you’ve successfully completed this apprenticeship there are many opportunities to develop and have a rewarding career, with progression opportunities into Supervisor and Management roles.
We opened the doors of our first UK McDonald’s restaurant in 1974. Now, in over 1,250 UK restaurants, we serve millions of customers, create jobs and provide opportunities to local people and businesses. A lot of that is down to the hard work of our franchisees: the people who believe in our brand enough to take on their own slice of it.

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