- NAS Reference
- Weekly wage
37.50 per week
- Working Week
Monday – Friday – 0900 – 1700
- Date Posted
- Start Date
Newcastle Upon Tyne
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
Universal Forwarding (T/u Harlor Ltd)
Description of Opportunity
A exciting opportunity has arisen for a Customer Service apprentice to join Universal Forwarding. This is a varied role which will include liaising with internal and external customers.
For more information about this vacancy please contact Harriet Bird
0191 490 4680
email@example.com - Access (Ref ID: VAC001785036)
Ability to make efficient use of resources
Excellent people skills to be able to adapt to all levels and age group
Attention to detail
Excellent communication skills & telephone manner
Ability to multi-task
Sound knowledge of Microsoft, Excel packages & Social Media Platforms
GCSE or equivalents at grades C/4 or above in both English and mathematics
Basic Numeracy and Literacy skills
High level of motivation
Ability to work independently and as part of a team
Be able to use own initiative
Ambitious individual, who is driven to achieve successful results
As 5% of your job role will be working within the warehouse, the successful candidate must be physically able to cope with the demands of the role
Wage will be reviewed on completion of probationary period (12 weeks)
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
Permanent position on completion of the apprenticeship for the right candidate.
There could be progression within the organisation for the right applicant to move into more of a logistical / export role in the future if desired.
Universal Forwarding is based at Newcastle Airport and was formed over twenty years ago in 1989, by the current Directors, Trevor Harbottle and Philip Naylor. After both coming from airfreight backgrounds they have developed the company into one of the regions foremost suppliers of international freight to "Blue Chip" companies not just in the North East of England but Worldwide.
This has been achieved by delivering an un-paralleled service to their customers and most importantly, listening to and adapting to their requirements and requests.
They have become experts in their field and believe they can offer your company the best solution to logistics the industry has to offer and they stand by their motto: "If it's humanly possible we can get your freight to its destination within the parameters set by you."