Customer Service Apprentice.

Universal Forwarding (T/u Harlor Ltd) Newcastle Upon Tyne

A exciting opportunity has arisen for a Customer Service apprentice to join Universal Forwarding. This is a varied role which will include liaising with internal and external customers.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from Universal Forwarding (T/u Harlor Ltd) | GetMyFirstJob

  • NAS Reference
    VAC001785036
  • Weekly wage
    £0.00
  • Hours
    37.50 per week
  • Working Week
    Monday – Friday – 0900 – 1700
  • Date Posted
    29/10/2021
  • Start Date
    15/11/2021

  • Location
    Newcastle Upon Tyne
  • Expected Duration
    12 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    Universal Forwarding (T/u Harlor Ltd)

Description of Opportunity

A exciting opportunity has arisen for a Customer Service apprentice to join Universal Forwarding. This is a varied role which will include liaising with internal and external customers.

For more information about this vacancy please contact Harriet Bird 0191 490 4680 hbird@accesstraining.org - Access (Ref ID: VAC001785036)

Ability to make efficient use of resources Excellent people skills to be able to adapt to all levels and age group Attention to detail Excellent communication skills & telephone manner Ability to multi-task Sound knowledge of Microsoft, Excel packages & Social Media Platforms
GCSE or equivalents at grades C/4 or above in both English and mathematics Basic Numeracy and Literacy skills
High level of motivation Ability to work independently and as part of a team Punctual Efficient Be able to use own initiative Ambitious individual, who is driven to achieve successful results
As 5% of your job role will be working within the warehouse, the successful candidate must be physically able to cope with the demands of the role  Wage will be reviewed on completion of probationary period (12 weeks) The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
Permanent position on completion of the apprenticeship for the right candidate. There could be progression within the organisation for the right applicant to move into more of a logistical / export role in the future if desired.
Universal Forwarding is based at Newcastle Airport and was formed over twenty years ago in 1989, by the current Directors, Trevor Harbottle and Philip Naylor. After both coming from airfreight backgrounds they have developed the company into one of the regions foremost suppliers of international freight to "Blue Chip" companies not just in the North East of England but Worldwide. This has been achieved by delivering an un-paralleled service to their customers and most importantly, listening to and adapting to their requirements and requests. They have become experts in their field and believe they can offer your company the best solution to logistics the industry has to offer and they stand by their motto: "If it's humanly possible we can get your freight to its destination within the parameters set by you."

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