Reception & Customer Service Apprentice - Health Centre Team.

CITY HEALTH CARE PARTNERSHIP CIC Hull

As part of a successful Healthcare organisation, the apprentice will be required to provide Customer Service support to all visitors and patients, as part of an administrative reception-based team.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from CITY HEALTH CARE PARTNERSHIP CIC | GetMyFirstJob

  • NAS Reference
    VAC001785975
  • Weekly wage
    £161.25
  • Hours
    37.50 per week
  • Working Week
    Monday - Friday. Exact hours to be confirmed during interview.
  • Date Posted
    02/11/2021
  • Start Date
    01/01/2022

  • Location
    Hull
  • Expected Duration
    15 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    CITY HEALTH CARE PARTNERSHIP CIC

Description of Opportunity

As part of a successful Healthcare organisation, the apprentice will be required to provide Customer Service support to all visitors and patients, as part of an administrative reception-based team.

For more information about this vacancy please contact Richard Chrystal 01482 211778 rchrystal@hyatraining.co.uk - HYA TRAINING LIMITED (Ref ID: VAC001785975)

Experience using basic IT hardware & software, including office-based programmes such as the Microsoft package (Word, Excel etc) Good standard of literacy and numeracy Excellent customer service skills Attention to detail Able to work as part of a team, or individually Previous work experience in a customer service environment Previous experience working with the general public Experience using more advanced communication tools
Whilst not essential, GCSE grades of C/4 or higher in both maths & English are desired (or equivalent qualifications)
Professional working attitude Confident to speak with members of the public Able to take accountability for tasks set Polite, courteous manor Willing to learn & develop as part of their role
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
For the right candidate, this employer may be willing to offer a full-time role at the end of the apprenticeship. This will be looked at on a case-by-case basis, and can never be guaranteed by any party
Welcome to City Health Practice; part of the City Healthcare Partnership, a growing, co-owned for better profit business providing a wide range of health and care services to over half a million people across numerous geographical areas (Hull, East Riding, N Lincolnshire, NE Lincolnshire, Knowsley and St Helens). A socially motivated company, our diversifying portfolio of businesses and registered charity, allow us to invest into services, staff and the communities in which we work. Our services help minimise the need for acute care in hospital through early interventions, community-based treatment and promotion of healthy lifestyles. We provide over 75 diverse services in community settings, including End of Life, District Nursing, TB Clinics, Community Paediatric Nursing, Health Visitors, School Nurses, Sexual Health, Dentistry, Public Health, Prison Health, GP Practices, Minor Injury Units, Eating Disorders and Psychological Wellbeing to name but a few. We employ around 1400 people. We also run City Health Pharmacy Ltd, a retail, care home and wholesale pharmacy business and Tangerine Discretionary PCC Ltd, our contingency and risk business. Our charity, City Health Care Partnership Foundation, enables us to give extra support to the communities we work in. At its core CHCP is a social business, investing all profits from all our growing ventures into services, staff and the communities in which we work. Our recent Social Return on Investment audit showed a return of & pound 33 for every & pound, 1 spent and our user survey showed that 96% of all respondents would recommend our services based on their overall experience.

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