- NAS Reference
- Weekly wage
37.50 per week
- Working Week
Monday - Friday: 9:00am - 5:00pm. Details to be confirmed.
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
COMPLETE COMMUNICATION SERVICES LTD
Description of Opportunity
To work as part of a team and provide administrative support to the Complete Communication Ltd team. Acting as a first point of contact for clients and students, providing an effective and efficient telephone service to customers at all times. You will be trained to become an Electronic Notetaker able to support our growing number of students.
For more information about this vacancy please contact - CITY COLLEGE PLYMOUTH (Ref ID: VAC001786224)
Good telephone manner
Commitment to delivering excellent customer services
Good level of written English
Good organisational skills
Strong communication skills
Good IT skills
Professional, friendly, honest and open approach with the ability to work effectively and in partnership with others, both internally and externally
Contributes to company policies on environmental issues
Contributes to company policies on H&S
Contributes to company policy on equality and diversity
Educated to GCSE at grade C/4 in mathematics and English or equivalents.
Good time management
Organised, reliable and adaptable
A strong work ethic
Honest / trustworthy and demonstrate the ability to work using own initiative as well as working as part of a team
Positive attitude and the ability to keep calm under pressure
Capacity to absorb new information quickly and accurately
Self-motivated, self-disciplined and enthusiastic
Tenacious with a strong attention to detail
A positive 'can do' attitude
Ability to take ownership and empower others accordingly
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
There may be the potential for permanent employment upon successful completion of the apprenticeship, for the right candidate.
At Complete Communication we endeavour to provide professional communication and education support services.
We pride ourselves in providing a high-quality service for any situation where disabled or Deaf Sign Language users and Hearing people need to communicate.
Our business is split into five core areas:
Providing high quality communication professionals
Providing support professionals for students within higher education settings (Disabled Student Allowance)
Employment support (Access-to-Work - ATW)
Providing British Sign Language, Deaf Awareness and Disability Awareness training courses