Managed Services IT Support Apprentice.

Tier One It Ltd Fleet

Tier One are looking for an IT Support Apprentice to respond to new and existing support calls within SLA, providing an efficient and friendly support service across an array of different systems for clients.

Advanced Digital support technician Level 3 (A level)

Opportunities from Tier One It Ltd | GetMyFirstJob

  • NAS Reference
    VAC001786870
  • Annual wage
    £12000.00
  • Hours
    40.00 per week
  • Working Week
    Mon-Fri, Working shifts between 8am-5pm or 9am-6pm with an hour lunch.
  • Date Posted
    08/11/2021
  • Start Date
    03/01/2022

  • Location
    Fleet
  • Expected Duration
    18 months
  • Status
    Now Taking Applications
  • Sector
    Digital support technician
  • Employment Type
    Advanced Level Apprenticeship
  • Employer
    Tier One It Ltd

Description of Opportunity

Tier One are looking for an IT Support Apprentice to respond to new and existing support calls within SLA, providing an efficient and friendly support service across an array of different systems for clients.

For more information about this vacancy please contact Kate Staples 01256471161 catherinestaples@basingstokeitec.co.uk - Basingstoke ITEC (Ref ID: VAC001786870)

Understanding of SLA importance Customer-centric mindset Excellent communication & customer service skills Good troubleshooting approach and testing skills Basic understanding of VoIP Good understanding of Windows OS environments Experience in building laptops / desktops
GCSE (or equivalent) maths and English at Grade 4 / C.
Positive work ethic Well spoken Aspiration to learn
Please note, this vacancy may close early if a suitable candidate is found.
Potential of a permanent full time role on completion of Apprenticeship.
Tier One is an outsourced IT provider based in Fleet, Hampshire. We serve over 200 clients, and need to maintain high standards in multiple areas across the business. Managed Services is at the forefront of all services offered by Tier One and is the first point of contact for all its clients.

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