Patient Services Administrator.

LIVING CARE GROUP LIMITED Leeds

This role will be the first point of contact for our patients and stakeholders contacting LivingCare Group. We require an individual who is actively able to multi-task and maintain the highest customer service standards. The role requires the individual to take telephone calls from patients, live web chat from patients, emails and text messages.

Advanced Business administrator Level 3 (A level)

Opportunities from LIVING CARE GROUP LIMITED | GetMyFirstJob

  • NAS Reference
    VAC001787964
  • Weekly wage
    £168.75
  • Hours
    37.50 per week
  • Working Week
    Monday – Friday 8.30am – 5pm
  • Date Posted
    06/11/2021
  • Start Date
    29/11/2021

  • Location
    Leeds
  • Expected Duration
    19 months
  • Status
    Now Taking Applications
  • Sector
    Business administrator
  • Employment Type
    Advanced Level Apprenticeship
  • Employer
    LIVING CARE GROUP LIMITED

Description of Opportunity

This role will be the first point of contact for our patients and stakeholders contacting LivingCare Group. We require an individual who is actively able to multi-task and maintain the highest customer service standards. The role requires the individual to take telephone calls from patients, live web chat from patients, emails and text messages.

For more information about this vacancy please contact Poppy poppy.tolson@ctskills.co.uk - CT SKILLS LIMITED (Ref ID: VAC001787964)

Demonstrate fantastic communication skills (Telephone skills) Attention to detail Organised
GCSE, or equivalents, – English and maths (Grade C/4 or above)
Caring Punctuality Dedicated to providing fantastic customer service whether that be by telephone, email or video call Friendly Personable Efficient
This is the 1st stage of CT Skills’ Apprenticeship Application Process, if shortlisted we will require you to send your latest cv and undergo a screening call with our Recruitment Team. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business. Our current retention rate for apprentices staying with us sits at 98%. This is something our Learning and Development Coordinator and the company are extremely proud of wish to maintain. You will have the support from our Learning and Development Coordinator throughout your apprenticeship as well as the support from your peers and line managers.
Dr Stephen Feldman started The LivingCare Group back in 2002. As a GP, Dr Feldman has experience of the benefits that care closer to the community brings to patients and their health. His passion to ensure the best quality service provision that is responsive, is centred around the patient and ensures best possible outcomes for the individuals within our care. Dr Stephen Feldman continues to undertake GP sessions in Yorkshire ensuring that he stays true to his roots of General Practice and ahead of changes that are presented within the local health economies.  LivingCare Group is a set of companies that operate across various health services and portfolios. We have extensive experience of developing and delivering NHS care and have a growing portfolio of private provision. We work across GP practices and within our own centres in Yorkshire and London.  Our services are developed in response to local demands across the health economy and in line with the NHS governance and contractual requirements.

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