- NAS Reference
- Weekly wage
37.50 per week
- Working Week
Monday to Friday
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
EASY NETWORKS LIMITED
Description of Opportunity
To be a point of contact for our customer base. The top duties include responding to customer queries by phone and email, maintaining customer relationships and gathering feedback
For more information about this vacancy please contact Liz Langley
firstname.lastname@example.org - HAVANT AND SOUTH DOWNS COLLEGE (Ref ID: VAC001789700)
Is practical and task focused with a strong attention for detail (strong completer/finisher) and is thorough in approach to their work.
Is proactive in seeking out opportunities to improve and enhance our service levels and operations.
Has a high need and ability to learn and develop an understanding of a business area or issue.
For this standard A*-C in Maths and English or equivalent is desirable, however all applicants will be considered on merit subject to initial assessment against the requirements of the standard.
Basic knowledge of Microsoft Outlook, Word and Excel essential.
Willingness to learn is key.
Thrives in a team environment, builds collaborative relationships, and establishes rapport, respect, and trust with their colleagues
Is flexible in their approach and contributes to change and improvements.
Develops excellent customer relationships; understanding their needs, maintains a diplomatic and professional approach.
Possibility of a permanent position following successful completion of apprenticeship
At easyNetworks, we are all passionate about providing our customers great advice and the best prices for IT & Telecoms.
IT Services, Network, Internet, Telecoms, Mobiles, Elastic Data, Wifi, Data Cabling, Audio Messages, Cloud phone systems.