Customer Service Practitioner Level 2.

CARL ZEISS LTD Cambridge

ZEISS are offering the unique opportunity to train and develop within our Scheduling Team. You will gain valuable experience in end to end Scheduling processes and co-ordinate positive customer outcomes in a fast paced B2B environment.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from CARL ZEISS LTD | GetMyFirstJob

  • NAS Reference
    VAC001790487
  • Annual wage
    £13000.00
  • Hours
    37.50 per week
  • Working Week
    5 working days – Monday to Friday Varying shift patterns include 8:00am – 4:30pm, 8:30am – 5:00pm and 9:00am – 5:30pm.
  • Date Posted
    12/11/2021
  • Start Date
    06/01/2022

  • Location
    Cambridge
  • Expected Duration
    15 years
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    CARL ZEISS LTD

Description of Opportunity

ZEISS are offering the unique opportunity to train and develop within our Scheduling Team. You will gain valuable experience in end to end Scheduling processes and co-ordinate positive customer outcomes in a fast paced B2B environment.

For more information about this vacancy please contact Camilla 01223 418778 - CAMBRIDGE REGIONAL COLLEGE (Ref ID: VAC001790487)

Demonstrates a strong ability to coordinate a myriad of transaction types with different priorities and time constraints Excellent communication skills Demonstrates professionalism in a corporate working environment Ability to build a professional rapport with customers and colleagues Demonstrates out of the box thinking when providing customer resolutions Excellent investigation skills Candidate must be able to work quickly and efficiently in a pressurised environment Excellent telephone manner is required Fluent in English with excellent literacy skills Microsoft Office Skills at an intermediate level
GCSE or A Level or equivalents. Some experience in offering Customer Service.
Emotionally resilient and able to deal with difficult situations under pressure Passionate in offering excellent Customer Service Able and willing to learn new activities Able and willing to offer suggestions on process improvement to benefit or enrich our Customers experience Thrives when working in a feedback orientated environment Passion to working in a Service department who is keen to work as part of an evolving scheduling Team as well as working within a Technical field environment
Predominantly office based.  The successful candidate may be required to attend exhibitions or meetings off-site occasionally.
Permanent position may become available.
ZEISS is an international leader in the fields of optics and optoelectronics. ZEISS has been at the forefront of technological progress for over 170 years - pioneering solutions for the semiconductor, automotive and mechanical engineering industries, biomedical research and medical technology, as well as spectacle lenses, camera and cine lenses, binoculars and planetariums.

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