Customer Service Practitioner Apprentice.

Ignis Fire Protection Services Ltd Solihull

Supporting and learning from the current staff, booking in service jobs for the engineers, copying up and chasing quotations, adding invoices to QuickBooks, help chasing debt, sending out statements and worksheets to customers. Order parts for quoted jobs and engineer stock. Some social media duties.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from Ignis Fire Protection Services Ltd | GetMyFirstJob

  • NAS Reference
    VAC001790521
  • Weekly wage
    £232.40
  • Hours
    40.00 per week
  • Working Week
    Working week, 8:30am - 5pm, Mon - Fri
  • Date Posted
    12/11/2021
  • Start Date
    01/12/2021

  • Location
    Solihull
  • Expected Duration
    15 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    Ignis Fire Protection Services Ltd

Description of Opportunity

Supporting and learning from the current staff, booking in service jobs for the engineers, copying up and chasing quotations, adding invoices to QuickBooks, help chasing debt, sending out statements and worksheets to customers. Order parts for quoted jobs and engineer stock. Some social media duties.

For more information about this vacancy please contact Nadia Davies 0121 678 7148 apprenticeships@solihull.ac.uk - SOLIHULL COLLEGE (Ref ID: VAC001790521)

Computer literate must have decent knowledge of Excel Ability to learn a CRM system
GCSE English & math’s 4/C or above.
Good communicator Must be able to call clients and book in services
Office based at all times, with the odd site visit with engineers to understand the business.
We would like this to turn into a full time role.
We are a fire and security company that install, maintain life safety systems for commercial clients. We work for number of different people, housing trust, Halfords, Farmfoods to name a few.

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