- NAS Reference
- Weekly wage
37.50 per week
- Working Week
Monday - Thursday 08.30am - 17.00, Friday - 08.00 - 16.00, one hour unpaid lunch.
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
Description of Opportunity
The Branch Customer Service Coordinator provides support to the inside/branch sales force by assisting with customer inquiries, order handling, the coordination special customer request and issue resolution.
For more information about this vacancy please contact Alexandra Johnson
Alexandra.Johnson@uk.ttiinc.com - AYLESBURY COLLEGE (Ref ID: VAC001832839)
Excellent verbal and written communication skills
Knowledge of Microsoft Office, e.g., Outlook, Excel, Teams
IT Skills and ability to use the computer proficiently
Professional telephone manner
Being able to organise yourself and prioritise own workload
GCSE grades A*-C/9-4 (or equivalent) including maths and English
Ability to multi-task and use own initiative
Demonstrate patience and calmness
PLEASE DO NOT APPLY IF YOU DO NOT MEET THE QUALIFICATION REQUIREMENTS.
All shortlisted applicants will be expected to:
Confirm their ability to travel to and from this place of work
Have a passion to study the qualification and a good understanding of the profession
Research the company before applying for this vacancy
Applicants will be expected to have researched how they will get to and from work taking into account access to own transport or public transport and the associated costs
The National Minimum Wage for Apprentices is £4.30 per hour as of 1st of April 2021. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are currently £6.56 an hour for 18-20 year olds; £8.36 for anyone aged 21 to 24 and £8.91 for those over 25
For apprentices aged 19 or over, once you reach the 2nd year of your apprenticeship you will be entitled to the national minimum wage for your age group
Long term development plan for the right individual in a global organisation
TTI, Inc., a Berkshire Hathaway company is a world leading specialist distributor of electronic components. Globally, TTI is headquartered in Fort Worth, Texas and has over 100 locations across North America. Europe and Asia. TTI Europe headquarters are near Munich, Germany with our UK Head Office based in High Wycombe.
TTI's philosophy is 'Lead by Design’, and the company differentiates itself by focusing on people, parts and process. TTI in Europe strives to be the distributor of choice for customers and suppliers by introducing new product technologies and stocking broad and deep inventory across its franchise base. We have an exciting opportunity for a driven apprentice who is looking for a long-term career within an established global electronics organisation to join a professional team. The location of this amazing role would be in our HQ - High Wycombe. Furthermore, we are looking to expand with an enthusiastic, professional, committed Apprentice Customer Service person. It is a fantastic opportunity for someone to join a very successful global company. For the right person there will be lots of opportunities to further your career from within TTI, Inc.