Office Apprentice.

Ssy Group Ltd Norwich

We are looking for an enthusiastic individual to join our current team as an Apprentice Support Assistant to learn aspects of customer service, business support and administration. The initial role will include reception duties as well providing support to other members of staff and other general administrative duties.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Customer Service

  • GMFJ Reference
    116203
  • Wages
    £3.90 p/h
  • Hours
    40.00 per week
  • Date Posted
    10/03/2020
  • Start Date
    08/04/2020

  • Location
    Norwich
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Employment Type
    Intermediate Level 2
  • Employer
    Ssy Group Ltd

Description of Opportunity

  • Dealing with customer enquiries
  • Make and receive telephone calls
  • Send and receive emails
  • Data Input
  • Ensuring systems are maintained and up to date
  • Use of various IT software packages
  • Photocopying and Scanning
  • General administration

For more information about this vacancy please contact QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED on 01235 833838 (Ref ID: 116203)

  • We are looking for bright, articulate and punctual person, with a good attitude and a willingness to learn
  • Excellent verbal, non verbal and written communication skills
  • Good organisation and computer skills with the ability to demonstrate attention to detail
  • Ability to stay calm and professional in pressurised or challenging situations
  • The ability to work in a team as well as on your own as and the ability to be self-motivated.

  • Maths & English GCSE grade C/4 minimum

  • You will be enrolled during your first week on an Intermediate Customer service Level 2 Apprenticeship Course and tutored in your place of work by Qube Learning.
  • You will also be mentored by the employer and will have paid time each week to study.

  • Action requests made by management asap
  • Flexible approach to work

The successful candidate can progress onto a Level 3 customer service Apprenticeship.

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