IT Support Apprenticeship.

Withheld Blackburn

A digital company who work in producing products such as card printers, ID accessories, systems and software, are looking for a IT Support Apprentice to join their team. This will be a fantastic opportunity to improve not just your hardware skills, but also gain an IT Infrastructure Apprenticeship.

Apprenticeships > Level 3 (Advanced) Apprenticeship IT

  • GMFJ Reference
    116367
  • Wages
    £5.00 p/h
  • Hours
    37.50 per week
  • Date Posted
    16/03/2020
  • Start Date
    02/08/2021

  • Location
    Blackburn
  • Status
    Now Taking Applications
  • Sector
    IT
  • Employment Type
    Advanced Level 3
  • Employer
    Withheld

Description of Opportunity

Duties and Responsibilities

For this IT Support Apprenticeship, our client are looking for a candidate who will do the following:

  • Hardware and Software Support for both customers and team members
  • Provide technical support - answering queries from clients via different channels
  • Act as first line support - if unable to resolve issues, transfer to second line support
  • Readily investigate into new technologies
  • Help in the repair of in-house printers, computers and software systems
  • Ensure that any queries are met within a timely manner
  • Work closely with the IT team on general duties

For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 116367)

The right IT Apprentice will have the following skills:

  • Knowledge or experience within IT software and hardware
  • Very organised and punctual
  • Excellent communication skills - verbal and written
  • Time management
  • A great work ethic
  • Some knowledge of coding could be beneficial

A minimum of 5 GCSEs A / C (9 / 4) including Maths and English are required. A qualification or work experience in IT would be beneficial for this role.

Our training provider is one of the leading IT Apprenticeship training providers in the North West. A tutor will come to the workplace and work with you on a one - to - one basis, and help you towards completing you Level 3 advanced IT Infrastructure qualification.

The right IT Support and Hardware Apprentice will be:

  • Friendly and optimistic
  • A great team player
  • Can work well independently and under pressure
  • Have a positive 'can do' attitude

The right IT Infrastructure Apprentice will work towards a Level 23 qualification. After completion, the possibility of a full time role may be offered.

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