Business admin Apprentice .

Withheld Manchester

World Options are a provider of international courier, parcel delivery and courier services. We have an exciting opportunity within our Accounts department. We are looking for an individual who is passionate about delivering an exceptional service with a confident personality.

Apprenticeships > Level 3 (Advanced) Apprenticeship Business & Administration

  • GMFJ Reference
    117934
  • Wages
    £5.30 p/h
  • Hours
    37.00 per week
  • Date Posted
    17/07/2020
  • Start Date
    05/01/2022

  • Location
    Manchester
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    Withheld

Description of Opportunity

INVOICE QUERY APPRENTICE

This is a complex and varied role in an exciting, friendly and busy accounts environment, providing a great opportunity for someone to enhance their skills.

We provide a simple online booking system to businesses so they can compare the prices of the largest courier companies and offer the most competitive rates.


  • Liaising with World Options franchisees, staff and customers both via telephone and World Options in-house ticket system
  • Using our in-house system to log queries with carriers
  • Resolving invoice queries and acting as a liaison between World Options’ customers and the carriers
  • Good computer skills are essential as the role involves using World Options bespoke software programs
  • Good experience with all Microsoft packages particularly Excel
  • An ability to multi-task and prioritise as well as work to courier set time limits is essential
  • You will be joining an accounts team within a growing company with an ethos of co-operative teamwork and support for each other, working alongside various other teams within the company
  • Must have excellent communication skills, both written and verbally
  • Ability to work well independently as well as part of an ever-growing team
  • Taking responsibility of invoice queries emails including answering emails in a professional ensuring the query is properly investigated and resolved
  • Ability to complete other ad-hoc tasks as required for by management
  • There are lots of opportunities to grow within the business for the right candidate.
  • Good ability to work under pressure.


For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 117934)

IT Literate

Written & Verbal communication skills

Just a good level and Maths & English
Business Administration Level 3
Someone who has the ability to work alone but also as part of a growing team.
Opportunity to stay with the company once the apprenticeship has been complete

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