Level 2 Hospitality Team Member Apprentice

  • LYMPSTONE MANOR LTD
  • EXMOUTH , Devon
  • £4.15 per hour

Be A Part of Something Exceptional! We are looking for a waiter/waitress to join our Food and Beverage team as a Front of House Apprentice. An extraordinary opportunity to work alongside chef Michael Caines MBE at his luxury 1 Michelin Star Country House Hotel, Lympstone Manor.

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  • GMFJ Reference
    122058
  • Wages
    £4.15 p/h
  • Hours
    40.00 per week
  • Date Posted
    22/10/2020
  • Start Date
    10/01/2022
  • Approx. Duration
    18 Months

  • Location
    EXMOUTH
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Intermediate Level 2
  • Employer
    LYMPSTONE MANOR LTD

Description

An exciting opportunity has arisen to be part of a highly professional and efficient team working to the highest standard. You will positively contribute to the success of the team, by sharing best practice and adopting a helpful approach towards colleagues.

Duties will include but are not limited to:

  • Interact with customers in a professional, friendly and confident manner
  • To follow Lympstone Manor Standards & Order of Service at all times
  • All complaints to be referred up the line
  • To proactively communicate to colleagues and line managers incorporating customer feedback and new ideas for continuous improvement of customer service
  • To assist in the training and development of fellow team members through coaching and sharing of skills
  • To undertake additional responsibility as requested which may involve working in other areas of the business
  • To take responsibility for self-development, learning new skills which will enhance your ability within Lympstone Manor
  • To discuss and agree performance objectives with your line manager, contributing to personal and business success
  • To comply with all statutory and legal requirements, working in accordance with these regulations
  • To prepare service stations, stillroom and all work areas following the “pre-service” checklist ready for service
  • To act as final check on the quality & presentation of all items before they are served to the customer
  • To assist your colleagues, whenever and wherever possible, promoting excellent teamwork and exceeding customer expectations
  • To clean and prepare service stations, stillroom and all work areas after service following the “after-service” check list
  • To complete daily cleaning duties following the cleaning rota
  • To adhere to house rules
  • The job may also include other reasonable duties that may be required from time to time

As this is an Apprenticeship, you will also attend Exeter College one day a week, learning all aspects of a Hospitality Team Member role. This will include the following topics:

-Customer

-Team leading/first line supervision

-People

-Business


For more information about this vacancy please contact Exeter College on 01392 400800 (Ref ID: 122058)

Company website : https://lympstonemanor.co.uk/

Good interpersonal skills Communication Skills
Applicants must have a minimum of 4 GCSEs at Grade A-C/9-4 including maths and English or equivalents.

Learners will work towards:

  • Certification of Hospitality Team Member Apprenticeship Standard Level 2
  • Level 1 Functional Skills in English and Maths (where applicable)
Punctuality A positive can-do attitude A good work ethic A professional demeanour
After the successful completion of the Intermediate Apprenticeship you may consider progressing onto the Advanced Apprenticeship. There may also be an opportunity to become a permanent member of staff on completion of the Apprenticeship.

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Opportunities with Exeter College

Exeter College's Apprenticeship programme stands out as one of the best in the country, winning numerous awards for Apprenticeship training and delivery. We achieve higher than national average success rates, which means you are more likely to succeed with Exeter College.

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