Level 2 Hospitality Team Member Apprentice.

LYMPSTONE MANOR LTD EXMOUTH

Be A Part of Something Exceptional! We are looking for a waiter/waitress to join our Food and Beverage team as a Front of House Apprentice. An extraordinary opportunity to work alongside chef Michael Caines MBE at his luxury 1 Michelin Star Country House Hotel, Lympstone Manor.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Catering & Hospitality

  • GMFJ Reference
    122058
  • Wages
    £4.15 p/h
  • Hours
    40.00 per week
  • Date Posted
    22/10/2020
  • Start Date
    01/09/2021

  • Location
    EXMOUTH
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Employment Type
    Intermediate Level 2
  • Employer
    LYMPSTONE MANOR LTD

Description of Opportunity

An exciting opportunity has arisen to be part of a highly professional and efficient team working to the highest standard. You will positively contribute to the success of the team, by sharing best practice and adopting a helpful approach towards colleagues.

Duties will include but are not limited to:

  • Interact with customers in a professional, friendly and confident manner
  • To follow Lympstone Manor Standards & Order of Service at all times
  • All complaints to be referred up the line
  • To proactively communicate to colleagues and line managers incorporating customer feedback and new ideas for continuous improvement of customer service
  • To assist in the training and development of fellow team members through coaching and sharing of skills
  • To undertake additional responsibility as requested which may involve working in other areas of the business
  • To take responsibility for self-development, learning new skills which will enhance your ability within Lympstone Manor
  • To discuss and agree performance objectives with your line manager, contributing to personal and business success
  • To comply with all statutory and legal requirements, working in accordance with these regulations
  • To prepare service stations, stillroom and all work areas following the “pre-service” checklist ready for service
  • To act as final check on the quality & presentation of all items before they are served to the customer
  • To assist your colleagues, whenever and wherever possible, promoting excellent teamwork and exceeding customer expectations
  • To clean and prepare service stations, stillroom and all work areas after service following the “after-service” check list
  • To complete daily cleaning duties following the cleaning rota
  • To adhere to house rules
  • The job may also include other reasonable duties that may be required from time to time

As this is an Apprenticeship, you will also attend Exeter College one day a week, learning all aspects of a Hospitality Team Member role. This will include the following topics:

-Customer

-Team leading/first line supervision

-People

-Business


For more information about this vacancy please contact Exeter College on 0 (Ref ID: 122058)

Good interpersonal skills Communication Skills
Applicants must have a minimum of 4 GCSEs at Grade A-C/9-4 including maths and English or equivalents.

Learners will work towards:

  • Certification of Hospitality Team Member Apprenticeship Standard Level 2
  • Level 1 Functional Skills in English and Maths (where applicable)
Punctuality A positive can-do attitude A good work ethic A professional demeanour
After the successful completion of the Intermediate Apprenticeship you may consider progressing onto the Advanced Apprenticeship. There may also be an opportunity to become a permanent member of staff on completion of the Apprenticeship.

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