IT Infrastructure Apprenticeship.

Withheld Uckfield

IT Support experts who cover Sussex, Surrey, Kent and Hampshire are looking for a IT Infrastructure Apprentice to join their team. They are a well regarded IT Service, so you know that you will be completing your IT Apprenticeship in a successful sector.

Apprenticeships > Level 3 (Advanced) Apprenticeship IT

  • GMFJ Reference
    122346
  • Wages
    £1.00 p/h
  • Hours
    37.00 per week
  • Date Posted
    03/11/2020
  • Start Date
    04/01/2021

  • Location
    Uckfield
  • Status
    Now Taking Applications
  • Sector
    IT
  • Employment Type
    Advanced Level 3
  • Employer
    Withheld

Description of Opportunity

Duties and Responsibilities

For this IT Infrastructure Apprenticeship, you will be asked to:

  • Provide IT Support & Installations for the new and existing client base
  • Build Bespoke computer systems and servers,
  • Offer telephone technical support, remote support, network installations, callout support
  • Undertake internal company procedures i.e. Daily Backup checks quarterly maintenance tasks etc.
  • Work alongside the IT Manager on the applications, telephony, infrastructure and Systems so they meet current and future needs
  • Support the IT Manager to handle the day-to-day user requests from the service desk system, ticketing/installations and upgrades

For this IT Infrastructure Apprenticeship you will also have the chance to develop social media strategies with the team to gain a bigger following in order to increase traffic to the website

For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 122346)

  • Have good communication/ telephone skills
  • Previous knowledge/experience in IT will be beneficial
  • Should work well alone as well as in a team
  • Be prepared to provide the highest level of customer service to our customers
  • Have a flexible approach to work (be able to undertake other duties)
  • Ability to recognise and respond to urgent customer requests


GCSE Maths and English A - C ( 9 - 4 ) are required for this position. Any candidates with IT experience / qualifications will be beneficial.

The Apprentice will be working towards a Level 3 IT Infrastructure standard. Full training will be provided by face to face tutor visits, online resources etc. Our 360 Apprenticeships are completely work based learning and full training will be provided.

  • Have a professional approach to work
  • Must demonstrate attention to detail
  • Never be afraid to ask for help
  • Be personable with a willingness to learn
  • Able to work well in a team and independently.
  • A can-do attitude is essential

The right apprentice will work towards a highly recognised level 3 IT qualification. After completing the IT Infrastructure apprenticeship, a full time position may be offered.

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