IT Support Apprenticeship.

Withheld Stalybridge

With over 14 years of experience in the IT sector, our client is looking for a dynamic and hardworking IT Support Apprentice. This apprenticeship with be a great steppingstone to the IT sector and help kick-start your career.

Apprenticeships > Level 3 (Advanced) Apprenticeship IT

  • GMFJ Reference
    123765
  • Wages
    £5.00 p/h
  • Hours
    37.00 per week
  • Date Posted
    09/12/2020
  • Start Date
    09/08/2021

  • Location
    Stalybridge
  • Status
    Now Taking Applications
  • Sector
    IT
  • Employment Type
    Advanced Level 3
  • Employer
    Withheld

Description of Opportunity

Duties and Responsibilities

This IT Support Apprentice will have a variety of duties including:

  • Providing support to external customers
  • Answering phone calls as the first point of contact for clients
  • Supporting clients to access systems independently
  • Co-ordinate IT and system related issues and provide updates where required
  • Liaise with external parties to support all employees and businesses as required
  • Analysis and Investigation of problems
  • Repair, installation, reinstallation or reprogram of software as necessary
  • Testing and error checking of solutions
  • Provide technical documentation and/or materials upon request or as necessary
  • Follow-up with Customer after the solution has been implemented

For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 123765)

  • Excellent English communication skills both written and verbal
  • Excellent knowledge of Hardware and Software (Including Microsoft Office)
  • Ability to troubleshoot quickly and effectively
  • A mature telephone manner
  • Ability to multi task and complete to a professional standard
  • Be able to adapt quickly to different IT systems and processes
  • Have a broad overview of IT issues

GCSEs grades A*-C/9-4, or equivalent qualifications, in maths and English. Prior qualification in IT would be desirable

Our training provider is one of the leading IT Apprenticeship training providers in the North West. A tutor will come to the workplace and work with you on a one - to - one basis, and help you towards completing your Level 3 advanced IT Infrastructure qualification.

  • Reliable and motivated
  • A willing and helpful team player
  • Able to work well independently
  • In possession of a flexible, can-do attitude to problem solving using their own initiative

The IT Support Apprentice will work towards a Level 3 qualification. After completion, the possibility of a full time role may be offered.

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