IT 1st Line Support Apprentice.

Withheld Motherwell

This is an excellent role for an IT apprentice, which will give the successful candidate the ability to understand various parts of the business from 1st line support to building & repairing PC's. Once fully qualified you will also be given the opportunity to meet clients on site. * Please note, candidates must be able to show they have a genuine interest and passion to develop a career in IT. KEY RESPONSIBILITIES OF THE APPRENTICE • Provide 1st line support to clients • Assist in answering and logging IT service requests - Received via phone, web-logged calls or emails • Help resolve gen...

Apprenticeships > Level 6 (Higher) Apprenticeship IT

  • GMFJ Reference
    125397
  • Wages
    £6.00 p/h
  • Hours
    35.00 per week
  • Date Posted
    05/02/2021
  • Start Date
    01/03/2021

  • Location
    Motherwell
  • Status
    Now Taking Applications
  • Sector
    IT
  • Employment Type
    Higher Level 6
  • Employer
    Withheld

Description of Opportunity

JOB DESCRIPTION- COMPANY INFORMATION GP Strategies is delighted to be working in partnership with a fully established IT business offering a variety of solutions to SMES customers. Our client is located in North Lanarkshire and have an exciting opportunity for an IT 1st Line Support Apprentice to join their growing team. This is an excellent role for an IT apprentice, which will give the successful candidate the ability to understand various parts of the business from 1st line support to building & repairing PC's. Once fully qualified you will also be given the opportunity to meet clients on site. * Please note, candidates must be able to show they have a genuine interest and passion to develop a career in IT. KEY RESPONSIBILITIES OF THE APPRENTICE · Provide 1st line support to clients · Assist in answering and logging IT service requests - Received via phone, web-logged calls or emails · Help resolve general IT issues · Provide remote and telephone support for client networks and applications · Repairing PC's APPRENTICESHIP PROGRAMME As well as entering full-time employment with a leading IT support provider, you will have the opportunity to earn as you learn. Fully funded for candidates aged 16-24, you will undertake an IT Infrastructure & Support Apprenticeship Programme that consists of workplace learning and technical training. Upon completion of this 12-month programme, you will achieve an industry-recognised an SVQ Diploma in IT & Telecommunications as well as Microsoft Fundamentals certifications in Office 365, Server, Networking and Security. ESSENTIAL SKILLS & QUALITIES · Ability to show evidence of their I.T passion · Organisational skills · Ability to prioritise workload · Confident telephone manner · Team player · Someone willing to learn · Positive and enthusiastic attitude SALARY AND BENEFITS · DOE · Excellent chance for Progression, to learn all things I.T related

For more information about this vacancy please contact GP Strategies Training Limited (Scotland) on +447971598876 (Ref ID: 125397)

· Ability to show evidence of their I.T passion· Organisational skills· Ability to prioritise workload· Confident telephone manner· Team player· Someone willing to learn· Positive and enthusiastic attitude


Minimum of Higher in Computing Science
Based on satisfactory performance, the successful candidate will have the opportunity to join the business on a permanent basis upon completion of the IT Apprenticeship Programme. The candidate's responsibilities will increase in line with their professional development.

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