Apprentice Sales Advisor (Customer Service).

Ioutlet Holdings Ltd Plymouth

We are currently seeking someone to join our sales team as an Apprentice Sales Advisor. This role will suit anyone who has a keen interest in smartphones, computers and the technology industry. This is a great opportunity to work in a diverse, new and vibrant award-winning company in the exciting tech industry.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Customer Service

  • GMFJ Reference
    125402
  • Wages
    £4.15 p/h
  • Hours
    37.50 per week
  • Date Posted
    05/02/2021
  • Start Date
    01/03/2021

  • Location
    Plymouth
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Employment Type
    Intermediate Level 2
  • Employer
    Ioutlet Holdings Ltd

Description of Opportunity

Providing a high quality of service to customers, going above and beyond with contacting (including email, telephone and face-to-face communication) the customer to resolve any issues Managing customer information in an organised manner, making specific documents, build up a collection of data for each customer Having a clear knowledge of the products being sold, especially manufactured by Apple. This is especially important with new products being manufactured annually Developing sales and negotiation skills, producing these skills whilst communicating to improve and maintain customer relationships To be updated with latest inventory of stock, developing knowledge of high and low levels of stock to spot patterns between high-demands items to increase sales

For more information about this vacancy please contact City College Plymouth on '+441752305338 (Ref ID: 125402)

Experience with IT and software products Customer service skills Organised Communication skills Attention to detail
GCSE English & maths Grade C/4 or above (or equivalent)
Customer service practitioner apprenticeshipFunctional skills if requiredAll training to be provided by City College Plymouth throughout the duration of the apprenticeship. All components will be agreed upon before the start of the apprenticeship
Driven Punctual Independent leaner Time management skills Adaptable Professional Enthusiastic to job role
This role can offer future prospects in sales such as becoming an accounts manager. This involves taking on a wider base of clients, building stronger relationships with each client. Also, with the customer service skills gained, this can be transferred in to shop and warehouse management.

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