Administrative services Apprentice.

Knowle House Surgery Plymouth

New opportunity for a confident and professional individual with good communication skills to provide administration and customer service support at Knowle House Surgery. This is a fantastic opportunity for the right candidate.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Customer Service

  • GMFJ Reference
    125417
  • Wages
    £4.50 p/h
  • Hours
    30.00 per week
  • Date Posted
    05/02/2021
  • Start Date
    01/03/2021

  • Location
    Plymouth
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Employment Type
    Intermediate Level 2
  • Employer
    Knowle House Surgery

Description of Opportunity

This is a varied role providing excellent customer service to our patients.  Duties will include: Answering incoming telephone calls and book appointments  Responding to enquires made by telephone, econsults or in person Maintaining accurate and effective patient records via our clinical system Maintaining confidentiality and data protection standards at all times  Carrying out various administration tasks as directed by the Line manager

For more information about this vacancy please contact City College Plymouth on '+441752305338 (Ref ID: 125417)

Be computer literate  Have excellent interpersonal skills Have excellent communication skills
GCSE (or equivalent) grades C/4 or above in English and maths.
Customer Service Practitioner Level 2  All training to be provided by City College Plymouth in collaboration with the company themselves throughout the duration of the apprenticeship.
Polite and friendly to both customers and colleagues Reliable and punctual Smart appearance  A willingness to learn and develop new skills Good telephone manner Good understanding of confidentiality  Able to work as part of a team and independently  Ability to use own initiative  Positive attitude
Employment opportunities may be offered to the successful candidate on completion of apprenticeship.

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