Suzuki Aftersales Advisor Apprenticeship (Customer Service Level 2).

Wheels Motorcycles Peterborough

This is an unmissable opportunity to join the Apprenticeship Program as a Customer Service Apprentice. You will be working in a dedicated Suzuki dealership and receive block release training at the state of the art Alliance Training Centre in Doncaster.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Customer Service

  • GMFJ Reference
    126097
  • Wages
    £4.30 p/h
  • Hours
    40.00 per week
  • Date Posted
    18/02/2021
  • Start Date
    02/06/2021

  • Location
    Peterborough
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Employment Type
    Intermediate Level 2
  • Employer
    Wheels Motorcycles

Description of Opportunity

Do you want to become part of the Apprenticeship programme as a Customer Service Practitioner? The successful candidate will be supported throughout the Apprenticeship by a local Suzuki employer. This vacancy is for a 12 month Apprenticeship that will result in the successful candidate gaining a level 2 Customer Service qualification.


There are many career routes available during and upon on successful completion of the Customer Service Apprenticeship. This is a generic qualification which covers all aspects of customer service within the motor industry.


As a Customer Service Apprentice, you could be involved in a variety of tasks including:


  • Answering the telephone
  • Assisting the sales teams where required
  • Checking parts in the warehouse and stockroom
  • Dealing with Technicians, other companies and the general public
  • Determine problems and provide technicians with accurate repair descriptions
  • Estimating costs
  • General maintenance of the service & parts desk
  • Giving information to customers where required
  • Greeting customers
  • Liaising between the customer and Service Technicians within the garage
  • Ordering parts
  • Putting stock orders away
  • Scheduling appointments
  • Taking telephone and online orders
  • Using in house systems and software

For more information about this vacancy please contact Bosch Automotive Service Solutions on 0115 9380223 (Ref ID: 126097)

No specific skills are required, however an interest in customer service and the automotive industry would be beneficial.



GCSEs grades 9-3/A*-D or Functional Skills Level 1 in maths and English or equivalent

If you do not have the required grades your application will not be considered


This is a Customer Service Apprenticeship. Training is delivered on a block release basis at the Alliance Training Centre in Doncaster.


This means your college based training will be delivered away from home and you will be required to stay in a hotel for 4 separate weeks (Mon - Fri) over the 12 month duration of the Apprenticeship. All associated costs for training are met by the employer/the programme and there will be no cost to yourself/your parents or guardians.


Assessments and visits will also be conducted in the work place by a dedicated training assessor.


You will also be assigned a workplace mentor for support in dealership.


As a result you will gain the following qualification:

  • Level 2 Certificate in Customer Service

  • Passionate about the industry, and committed to the development of your knowledge and skills
  • Customer focused, able to keep customers experience in mind throughout
  • Team player - assist colleagues when workshop is under pressure, and take ownership of any safety issues you identify in the workplace
  • Thorough and able to work with defined processes and guidelines
  • Honest with high levels of integrity

Permanent role upon successful & satisfactory completion of the apprenticeship.

Candidates are advised to apply as soon as possible as the employer will start to interview when applications are received. This may mean the vacancy may close before the date advertised.

Based on this opportunity you might also be interested in.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Apprenticeship

  • Customer Servicek
  • 187.50 p/w
  • Advanced Level 3
  • Gatley

Customer Service Apprenticeship

Our client is a well established and connected restaurant in the Cheadle area and are looking for two dedicated Customer Service Apprentice to join their team.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Claims Handler Apprentice

  • Customer Servicek
  • 187.50 p/w
  • Intermediate Level 2
  • Preston

Customer Claims Handler Apprentice

Do you want to start a career in a role that grows with you? We have a very exciting opportunity to become part of ambitious company as a Customer Claims Handler.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Apprentice

  • Customer Servicek
  • 150.00 p/w
  • Advanced Level 3
  • Blackpool

Customer Service Apprentice

Our client offers a free bespoke service for vape companies across the UK. They are currently seeking two sales apprentices to join their team.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Apprenticeship

  • Customer Servicek
  • 185.00 p/w
  • Advanced Level 3
  • Stoke-on-Trent

Customer Service Apprenticeship

Our client is one of the UKs leading logistics and freight companies. Situated right next to the GMP headquarters, they are looking for a business admin apprentice to join their team.

Opportunity with Supply Desk  | GetMyFirstJob
Apprentice Insurance Sales and Administration Adviser

  • Customer Servicek
  • 225.00 p/w
  • Intermediate Level 2
  • Whittington Moor

Apprentice Insurance Sales and Administration Adviser

A great opportunity to join the team at Coversure in Chesterfield as an Apprentice Insurance Sales and Administration Adviser!

Opportunity with Supply Desk  | GetMyFirstJob
Office Apprentice

  • Customer Servicek
  • 156.00 p/w
  • Intermediate Level 2
  • Norwich

Office Apprentice

We are looking for an enthusiastic individual to join our current team as an Apprentice Support Assistant to learn aspects of customer service, business support and administration. The initial role will include reception duties as well providing support to other members of staff and other general administrative duties.

Opportunity with Supply Desk  | GetMyFirstJob
Apprentice Helpdesk Advisor

  • Customer Servicek
  • 199.88 p/w
  • Advanced Level 3
  • London

Apprentice Helpdesk Advisor

The Helpdesk role will work closely with our front end user making sure the company delivers outstanding solutions to the highest service standards. You will learn about influencing customer decisions; providing insightful solutions; training customers (over the phone and online); building close customer relationships.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Traineeship

  • Customer Servicek
  • N/A p/w
  • Traineeship
  • Sale

Customer Service Traineeship

Traineeships lasts 8 weeks with the content tailored toyour individual needs. It includes:Work preparation training which ensures you are readyand have confidence to take the first step in your career.Meaningful work experience which provides insightand experience of the world of work and makes youmore attractive to potential employers.English and maths support to help give you the literacyand numeracy skills needed for the workplace.

© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs