Medical Administrator Apprentice .

Surrey Lodge Group Practice Manchester

We are looking to recruit an additional two experienced medical receptionists/administrators to join our team at Surrey Lodge Group Practice.

Apprenticeships > Level 3 (Advanced) Apprenticeship Business & Administration

  • GMFJ Reference
    126638
  • Wages
    £6.60 p/h
  • Hours
    37.50 per week
  • Date Posted
    04/03/2021
  • Start Date
    01/11/2021

  • Location
    Manchester
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Employment Type
    Advanced Level 3
  • Employer
    Surrey Lodge Group Practice

Description of Opportunity

The main duties include speaking to patients to direct their inquiries to the most appropriate person, booking appointments, filing of notes and medical letters, dealing requests from clinicians and general administrative duties. The role is fast-paced and varied, and will suit candidates who are well-organised, proactive and manage well under pressure. Reception staff will answer the various incoming outside lines into reception and also the internal lines.
Additional Duties:

  • Greeting patients when arriving at the practice and ensure they are assisted appropriate
  • Using EMIS to manage appointments and patient records
  • Booking appointments both on the day and routine in accordance with practice protocol
  • Dealing with telephone queries
  • Dealing with queries via the practice website
  • Process request for prescriptions, sick notes and medical records
  • Registering new patients and granting online access
  • Process change of patient details
  • Receiving samples from patients in a safe manner using Practice protocols and guidelines to minimise cross infection
  • Assist with unlocking and locking the surgery and ensure adherence to security procedures
  • Dealing with post and electronic mail via Docman
  • Scanning documents as requested
  • Any other administrative duties as required

For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 126638)

  • Good communication
  • Organisational skills

5 x GCSEs at A – C/7 - 4 in maths and English (or equivalents)

Business Administrator (Level 3) Apprenticeship Standard with AMSPAR
Level 2 Functional Skills in EnglishLevel 2 Functional Skills in Maths
  • Teamwork
  • Confident
  • Able to deal with demanding patients
After satisfactory completion of the apprenticeship the employer will discuss the opportunity of a permanent contract.
Working Week: Week One - Monday to Friday from 8:00am until 3:30pm, Week Two - Monday to Friday from 11:00am to 6:30pm

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