Kick Start Trainee.

Adecco Keele

As a Kickstart Trainee you will work with our central services support functions including; administration, coordination and sourcing teams across the business to gain insight into a variety of job roles and business functions

Kickstart Recruitment

  • GMFJ Reference
    127296
  • Date Posted
    17/03/2021
  • Possible Date
    31/12/2021
  • Duration
    Not Specified

  • Location
    Keele
  • Status
    Now Taking Applications
  • Sector
    Recruitment
  • Employment Type
    Kickstart
  • Employer
    Adecco

Description of Opportunity


Kickstart Trainee

As a Kickstart Trainee you will work with our central services support functions including; administration, coordination and sourcing teams across the business to gain insight into a variety of job roles and business functions. You will support your assigned team with administration, data input, sourcing candidates and building candidate and client relationships whilst given training on business processes and objectives. Learning and Development will be provided via on the job training, formal classroom training sessions and independent study.

There will be a requirement to attend regular 1-2-1 sessions with your line manager to support and develop your knowledge and understanding of your role and responsibilities.

Key Responsibilities

Key responsibilities include, but are not limited to:

• To answer and resolve queries over the phone, face to face and via email.

• Escalate enquiries to senior team members and/or management as necessary

· To take messages as required and pass onto relevant team members within a timely and

appropriate manner.

• Attend and take part in regular team and departmental meetings

• To complete all mandatory training as required.

• Provide general office and cross team process support where required, including scanning and post

• Maintain and manage accurate records using The Adecco Group databases and systems

· Complete outbound phone calls to candidates and colleagues ensuring excellent customer service.

• Participate in special projects and perform other duties as assigned

• Provide reporting and statistical data as appropriate;

• Ensure own activity demonstrates company values and complies with ISO9001:2000/company standards, procedures and systems.

• Adopt & demonstrate the company’s core values in the delivery of a customer-focused service.


Please note the role will pay the national minimum wage relevant for your age, the rate indicated is for age 18 https://www.gov.uk/national-minimum-wage-rates

To be eligible for a Kickstart role you must:

-Be aged between 16 and 24

-Be in receipt of Universal Credit

Speak to your job centre work coach to be referred, you will need the post code for role which is ST5 5NP.

For more information about this vacancy please contact Movement to Work on 01912211440 (Ref ID: 127296)


Kickstart Trainee

As a Kickstart Trainee you will work with our central services support functions including; administration, coordination and sourcing teams across the business to gain insight into a variety of job roles and business functions. You will support your assigned team with administration, data input, sourcing candidates and building candidate and client relationships whilst given training on business processes and objectives. Learning and Development will be provided via on the job training, formal classroom training sessions and independent study.

There will be a requirement to attend regular 1-2-1 sessions with your line manager to support and develop your knowledge and understanding of your role and responsibilities.

Key Responsibilities

Key responsibilities include, but are not limited to:

• To answer and resolve queries over the phone, face to face and via email.

• Escalate enquiries to senior team members and/or management as necessary

· To take messages as required and pass onto relevant team members within a timely and

appropriate manner.

• Attend and take part in regular team and departmental meetings

• To complete all mandatory training as required.

• Provide general office and cross team process support where required, including scanning and post

• Maintain and manage accurate records using The Adecco Group databases and systems

· Complete outbound phone calls to candidates and colleagues ensuring excellent customer service.

• Participate in special projects and perform other duties as assigned

• Provide reporting and statistical data as appropriate;

• Ensure own activity demonstrates company values and complies with ISO9001:2000/company standards, procedures and systems.

• Adopt & demonstrate the company’s core values in the delivery of a customer-focused service.


Please note the role will pay the national minimum wage relevant for your age, the rate indicated is for age 18 https://www.gov.uk/national-minimum-wage-rates

To be eligible for a Kickstart role you must:

-Be aged between 16 and 24

-Be in receipt of Universal Credit

Speak to your job centre work coach to be referred, you will need the post code for role which is ST5 5NP.

• Good communication skills

• Good IT skills, particularly in MS Office applications, email and the internet

Learning and Development will be provided via on the job training, formal classroom training sessions and independent study.

There will be a requirement to attend regular 1-2-1 sessions with your line manager to support and develop your knowledge and understanding of your role and responsibilities.

Excellent career prospects

· A willingness to develop and respond positively to change

· Committed to completion of the kickstart programme

· A commitment to take responsibility for self-development

· A positive ‘can do’ attitude

· Ability and willingness to work as part of a team with a flexible attitude

· Reliable

· Respect for confidentiality

· To have a professional appearance

· Good time keeping and punctuality

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