Level 3 First Line Tech Support IT Apprentice.

MARLEY COMMUNICATIONS LIMITED BIDEFORD

Are you looking to start a career in IT? This is an exciting opportunity to become part of a small team to support organisations across the UK, offering a broad range of experience within the technical sector. You will have the opportunity to develop IT/networking skills alongside an advanced apprenticeship.

Apprenticeships > Level 3 (Advanced) Apprenticeship IT

  • GMFJ Reference
    127696
  • Wages
    £4.30 p/h
  • Hours
    37.50 per week
  • Date Posted
    24/03/2021
  • Start Date
    09/08/2021

  • Location
    BIDEFORD
  • Status
    Now Taking Applications
  • Sector
    IT
  • Employment Type
    Advanced Level 3
  • Employer
    MARLEY COMMUNICATIONS LIMITED

Description of Opportunity

This role is ideal for a keen and enthusiastic individual with a passion for IT and a great attitude as a team player, who is willing to learn and develop skills as a network infrastructure technician or would like to develop a career as an IT engineer.

As an apprentice your responsibilities will include:

  • Install, configure and support all company supported Operating Systems, software & hardware and network infrastructure
  • Attend client sites to perform various aspects of computer services and support
  • Provide Remote support through the Internet and Telephone
  • Always seen to be helpful when dealing with clients, and display professionalism and patience when offering advice and support
  • Comply with Company Procedures
  • Comply with Company Health & safety regulations


This is a field-based role where you will have access to a company pool car. Depending on your home location, there is the option to travel to either Bideford or Kingsteignton offices to access the pool car with your supervising engineer.

For more information about this vacancy please contact Exeter College on 0 (Ref ID: 127696)

  • Evidence of a real enthusiasm for IT
  • Good face-to-face and verbal communication skills
  • Driving licence (clean) essential to travel between sites
  • You will ideally have at least 5 GSCE’s including Maths and English at grade 4-9 (A-C), or equivalent.

Training will take place on-the-job with the support of an experienced team. In addition to this, you will attend Exeter College one day per week to work towards achievement of the following:

  • Level 3 Infrastructure Technician (Standard), which includes:
  • Networking and Architecture
  • Mobile and Operating Systems
  • Cloud Services
  • Coding and Logic
  • Business Processes
  • Level 2 Functional Skills in Maths and English (where required)
  • A passion and willing to learn and develop skills in IT
  • Enthusiasm and a professional attitude
  • Team player
There is the possibility of the post becoming permanent after successful completion of the apprenticeship. They may also be an opportunity to progress onto further apprenticeship programmes.

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