Hospitality Team Member Apprentice.

Neat2Eat CIC Westfield

We are seeking a hospitality team member to join the newly formed Neat2Eat CIC, a community interest company, that is opening a number of food-related businesses in and around the Woking and Guildford areas. The role will be varied and will teach a variety of front of house activities.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Catering & Hospitality

  • GMFJ Reference
    128934
  • Wages
    £8.00 p/h
  • Hours
    40.00 per week
  • Date Posted
    13/04/2021
  • Start Date
    01/10/2021

  • Location
    Westfield
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Employment Type
    Intermediate Level 2
  • Employer
    Neat2Eat CIC

Description of Opportunity

We are seeking an individual who is enthusiastic, keen to learn and to develop Front of House hospitality skills

under an approved apprenticeship program. Working towards a Level 2 Hospitality Team Member award,

training will be provided on the job and online, from an approved training provider. Successful applicants will

also be matched with a mentor and complete a personal development programme.

The role is for 5 days a week, with 20% dedicated to training and education.

This role in integral to the success of N2E, and will involve working closely with the Café Manager/Head chef,

interacting with customers and helping to drive the revenue of the N2E activities.


Key Responsibilities

Present a positive image of Foodwise and Neat2Eat to all customers and other staff

members.

Be knowledgeable about the products on sale and confident to offer recommendations

Lay out the café to an agreed standard to enable service to commence promptly

Update the menus as required and ensure all food specified on the menu is present

Know the ingredients of each dish, as well as allergens from the Café Manager’s briefing

Engage customers, take and serve orders and drive sales

Maintain health and safety and food safety standards

Process and deliver food orders in an efficient and timely manner

Be aware of customer’s needs at all times and help when required

Clean the café as required and according to the schedule and requirements

Report any incidents/accidents that occur in the Café promptly to the Café Manager

Take and process orders efficiently using the POS technology

Maintain a clean and tidy servery space at all times

· Ensure that customers are given an efficient and enjoyable experience and that service and

value expectations are consistently exceeded


Additional Responsibilities

Assist the Café Manager with basic duties

Prepare and produce the café food, ordered by customers, as advised by the Café Manager

Wash up crockery, cutlery, pots and pans

Maintain a clean and tidy kitchen space

Clean food preparation/serving areas and equipment


Additional Information

A full Front of House training program will be provided.

Food and Hygiene Level 2 qualification will be required (can be completed through an online course for

the right applicant).

Shift times will be agreed with you in advance and will involve working occasional Saturdays.

Recruitment is targeted at the 18-24 age bracket. Encouraging recruitment within this range is

deemed to be “positive action” and otherwise objectively justifiable in accordance with the Equality

Act 2020 and for reasons stated above.


For more information about this vacancy please contact HIT Training on 02382 149390 (Ref ID: 128934)

None required
None required

Level 2 Hospitality Team Member

Food Hygiene

Accredited Barista training

A needs analysis will be conducted and other training will be provided based on an individuals needs (this can include functional English and Maths)

Be willing to learn new skills and how to manage a varied workload

Be willing to help customers enjoy their time within our businesses

Be willing to learn and gain experience of good IT skills (Word, Excel, Outlook, PPT)

Be prepared to follow and stick to our code of conduct

Be polite and working in a respectful manner

Be willing to learn to work well in a pressured environment, whilst paying attention to detail

Show willingness to communicate and listen effectively and politely to both customers and team

Be a team player

Be reliable and trustworthy

Show self-motivation and be flexible and adaptable to the needs of the organisation

Show ambition to work hard for the benefit of the company Show determination to succeed and, ideally, a passion for food production and quality

Apprentices will be supported to find further employment (although no guarantees are made)

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