Customer Service & Sales Coordinator Apprentice.

Lindab Ltd Oldbury

To enter into an apprenticeship training scheme to learn and understand all aspects of our business in the Birmingham branch. You will ultimately develop into a fully competent Sales Co-ordinator.

Apprenticeships > Level 3 (Advanced) Apprenticeship Customer Service

  • GMFJ Reference
    129339
  • Wages
    £7.70 p/h
  • Hours
    39.00 per week
  • Date Posted
    19/04/2021
  • Start Date
    03/05/2021

  • Location
    Oldbury
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Employment Type
    Advanced Level 3
  • Employer
    Lindab Ltd

Description of Opportunity

With training, some of your key responsibilities will be: To receive and accurately process in accordance with Company procedures, customer’s orders / enquiries, progressing them to completion and to the complete satisfaction of the customer To purchase as necessary, from both internal / external suppliers and in accordance with the Company’s purchasing guide, all items required to fulfil a customer’s order To liaise with other Lindab branches on items of stock transfers, both inwards and outwards, at all times attempting to keep these to a minimum To liaise with other Lindab branches / departments on stock transfers / transferred orders, keeping the customer informed at all times To accurately quote transport costs utilising both internal and external transportation and at all times attempting to maximise recovery of these costs To liaise with your BM / other Lindab branches on customer delivery requirements to ensure the efficient and cost-effective transportation of sales orders To keep customers informed at all times on items such as delivery, shortages and completions, ensuring complete customer satisfaction

For more information about this vacancy please contact Intec Business Colleges Ltd on +447921971036 (Ref ID: 129339)

Proficient PC skills with MS Office packages including MS Excel, Word, Outlook & Explorer Excellent communication skills both verbal and written Good organisational skills Good office / housekeeping skills Attention to detail
A good standard of general education with 5 subjects of at least GCSE grade C / 4 or equivalent, including maths, English and a science-based subject, preferably Physics Further education experience would be an advantage as would work experience in a similar environment
Customer Service Specialist Level 3
Conscientious Flexible Be self-motivated To be proactive, accurate, flexible and willing to learn new skills Good communication skills Able to work alone and as part of team Friendly and polite with a good sense of humour especially in busy times
Within a 2-year timeframe to progress from a branch administrator through to a competent Sales Coordinator.

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