IT Solutions Technician Apprentice.

Total Computers Kettering

As an IT Solutions Technician Apprentice, you will take on a Level 3 apprenticeship learning how to resolve all manner of internal IT queries and providing high levels of IT support. Specifically, you will learn how to respond to and resolve support queries and issues which relate to the internal software application, NetSuite. NetSuite is integral to the day-to-day operations of every department within the company and your role will be key to supporting smooth functionality. Working as part of the Systems Team, you will learn how to: - Handle and respond to support cases - Assist with more...

Apprenticeships > Level 3 (Advanced) Apprenticeship IT

  • GMFJ Reference
    130819
  • Wages
    £6.00 p/h
  • Hours
    35.00 per week
  • Date Posted
    30/04/2021
  • Start Date
    01/06/2021

  • Location
    Kettering
  • Status
    Now Taking Applications
  • Sector
    IT
  • Employment Type
    Advanced Level 3
  • Employer
    Total Computers

Description of Opportunity

For more information about this vacancy please contact GK APPRENTICESHIPS on 07989190883 (Ref ID: 130819)

-Previous experience working in a customer service environment

-Knowledge of current Information Technology practices, standards, and protocols

-Familiarity with NetSuite would be beneficial to your application.

-Experience of working in a software support environment would also be an advantage.

At least five GCSEs at Grade C / 4 or above, including Maths & English, and ideally IT

You will ideally have a A-level or BTEC in IT related subject.

Level 3 IT Solutions Technician Apprenticeship for 18 months with GK apprenticeships
- Excellent communication and problem-solving skills

- The ability to build relationships with both colleagues, and external partners

- Accuracy and close attention to detail

- A creative and resourceful approach

Once you’ve completed your apprenticeship, you will have developed a wide range of IT support skills and experience to compliment the qualification you will hold.You will have the chance to develop into a permanent position with some great prospects for the future.
You will gain a valuable Level 3 qualification while you earn and increase your industry experienceand be trained to the highest standards and gain experience working with a highly skilled team.

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