Virtual Customer Service Traineeship.

MULTIPLIER LTD Eastbourne

We’re looking for multiple trainees to assist with a variety of tasks including research, customer interviews, and social media marketing for the consumer-facing startups we represent. You will gain experience in consumer tech-enabled startups.

Traineeship Customer Service

  • GMFJ Reference
    131891
  • Wages
    £ Competitive p/h
  • Hours
    7.00 per week
  • Date Posted
    18/05/2021
  • Start Date
    01/06/2021

  • Location
    Eastbourne
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Employment Type
    Traineeship
  • Employer
    MULTIPLIER LTD

Description of Opportunity

We consult start-ups and scale-ups. It empowers entrepreneurs and investors to transform intellectual properties into successful brands. We provide distinguished research, consulting expertise, and access to an international network of marketing and entertainment industry experts utilizing the very latest content production and media distribution know-how. We are looking for customer support trainees to fulfil roles within the startups we represent. Key responsibilities within the agreed roles include:

  • Conduct research into businesses and their industry
  • Conduct customer insight interviews to get feedback on products
  • Conduct research into business customers for the team to reach out to
  • Create customer personas for products based on consumer insight
  • Assist in creating campaigns on social media
  • Schedule social media posts
  • Create email campaigns on mail chimp
  • Carry out general business administration work
  • Liaise between subcontractors and end clients to ensure customer success
This Traineeship work experience is part of an education and training programme that is focused on giving young people the skills and experience that employers are looking for. At its core is the Work Preparation training, English and maths for those who need it, and a high quality work experience placement.

Traineeships help unlock your great potential and give you the work preparation training, maths, English, Digital Skills and work experience needed to get an Apprenticeship or other job.

This Traineeship Opportunity is unwaged.

Are you eligible?

  • Are you currently not in a job? Do you have little or no work experience?
  • Are you aged 16 to 24 and qualified below Level 4?
  • For more information about this vacancy please contact Intec Business Colleges Ltd on +447921971036 (Ref ID: 131891)

    No skills necessary, full training will be given.
    Are you struggling to get a job placement or onto an Apprenticeship? Then a Traineeship could be ideal for you. Traineeships are a national government funded programme that is considered to be a pre-apprenticeship programme for learners with little to no work experience, have a requirement for support with English and Maths and employability support. It is made up of some employability skills, vocational training and employer work experience. Our Traineeship programme is 100% online and are available now in the following areas of specialism:

    • Customer Service
    • Retail
    • Business Administration
    • Lean Management Techniques
    • Event Planning
    • IT
    • Team Leading
    • Digital Skills for employment
    Please see link below for qualification details:

    https://www.intecbusinesscolleges.co.uk/learners/employment-courses.aspx

    This Traineeship opportunity includes work preparation training, Functional Skills Maths and English support for those who require it and a high quality work experience placement.

    Are you eligible for a Traineeship? You must be aged 16-24 and never done a traineeship before to be eligible for the funding. Do you need some help with your Functional skills (Maths or English)? Then a Traineeship is perfect for you.

    You are eligible if you are you aged 16-24? Or 19-24 with an EHC plan? You are also eligible if you are 16-24 yrs old, and would be fully funded if any of the following apply:

    • Unemployed and in receipt of any benefits- A traineeship will not effect your benefits, notification can be given to your work coach and you will be allowed by your work coach the time to complete your training and work experience. For the entire duration of the Traineeship
    • Level 3 or below prior attainment
    You will be ready for an apprenticeship following training and support of traineeship. Intec Business Colleges have their own recruitment Team for Apprenticeships. Upon successful completion of your Traineeship Intec will work with you closely and look for any opportunities within your area and chosen vocation.

    Note: However if you have a L4 qualification or above then this is classed as a prior attainment and unfortunately you do not qualify for a Traineeship.

    • Conscientious
    • Attention to detail
    • Open to feedback, friendly
    After successful completion of the Traineeship course, you will receive a certificate of completion and a letter of reference as a minimum, to support future job applications.

    We work with a number of startups so trainees may be able to work with other ventures.

    A £500 payment is paid to the Trainee upon successful completion of your associated qualification and the required virtual work experience hours.

    You must have access to a smart phone. Sim cards (if required) will be provided. All work experience and qualification training will be done virtually so access to a PC/Laptop is essential.

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