Customer Service Assistant Apprentice.

TGG Ltd Cheshire

An opportunity to learn and be trained while working in a state of the art office environment, for a company who services many clients in the E-commerce Marketing and Advertising industry, working with an established beauty brand across social media platforms!

Apprenticeships > Level 2 (Intermediate) Apprenticeship Customer Service

  • GMFJ Reference
    132201
  • Wages
    £4.30 p/h
  • Hours
    37.50 per week
  • Date Posted
    21/05/2021
  • Start Date
    21/02/2022

  • Location
    Cheshire
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Employer
    TGG Ltd

Description of Opportunity

You will undertake customer services duties for online e-commerce business.


Your daily duties will include but not be limited to:


  • Answering email queries and complaints
  • Engaging with customers online through social media platforms
  • Increasing confidence to make further phone calls
  • Speaking to clients
  • Dealing with difficult conversations
  • Understanding social media engagement

Perks include:


  • Attendance bonus paid monthly
  • Nespresso machine and Free tea, coffee and water
  • Lunchtime perks – some lunches paid for by managers
  • Free parking
  • Fun, creative and forward thinking team

For more information about this vacancy please contact Paragon Skills on 01329 820300 (Ref ID: 132201)

  • Great time keeper
  • Good attention to detail
  • Methodical and thorough approach to work
  • Good at juggling tasks and prioritising
  • Experience using excel/ spreadsheets
  • Good telephone manner
  • Ability to stay calm under pressure

No previous qualifications required
Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses. Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating.

  • Organised
  • A great team player
  • A desire to show initiative

There is an opportunity for permanent employment on completion.

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